Liberty Tax, located in Ferndale, Michigan, provides a professional and welcoming tax preparation service. The offices are clean, and the staff, including the receptionist and tax preparer Mrs. Walker, are described as pleasant, knowledgeable, and helpful. They take the time to explain the process and ensure the customer's understanding. Perrica, in particular, is praised for her excellent customer service, accuracy, and attention to detail, making the experience delightful for returning customers. The overall consensus is that Liberty Tax offers an affordable and efficient tax preparation service with a personalized touch, leading customers to return year after year.
Roxy is fantastic! I would use her to do my taxes again and again. Awesome customer service and knowledge! Just a great experience all around.
April 2026
Roxy was fantastic! My wife and I waited until last minute to do our taxes- within 30 minutes, Roxy got our state and federal filed. She was so kind and personable despite it being a busy season for her- we will definitely be back.
March 2024
Perrica was awesome. I really enjoyed talking with her and getting to know. She was super helpful with answering all my tax questions
