O'Reilly Auto Parts store #3325 in Ferndale, Michigan, offers a wide range of automotive parts, tools, and accessories. Located at 640 West 8 Mile Road, the store provides free services such as battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. Customers can also take advantage of the free Loaner Tool program with a refundable deposit and get brake rotors and drums resurfaced. The staff are generally friendly and knowledgeable, often able to quickly order parts if not in stock. Customers appreciate that the store usually has what they need and that parts and tools arrive quickly. However, some reviews mention issues like politeness and points not being credited on loyalty cards, and occasional delays in warranty service. Overall, the store aims to help customers find the right parts and offers helpful services for vehicle projects, maintaining a strong presence among over 6,000 stores nationwide.
The staff was very knowledgeable and friendly they made sure I had the right part for my vehicle thanks for the great customer service
November 2025
James was knowledgeable and very helpful with my spark plug purchase, great service.
April 2025
The guy working helped confirm I needed antifreeze and oil and even helped me put it in my car and made sure it was running before I left. Very helpful!!
