Victra, a Verizon Authorized Retailer in Ferndale, MI, offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store is dedicated to providing a positive experience for customers by offering knowledgeable and friendly service. Customers have praised the staff for their helpfulness, patience, and expertise. In particular, employees like Mohammed, Peter, Mahi, and Michal have been noted for their professionalism and willingness to assist with questions and issues. Many customers appreciated the fast service, often completed in less than 10 minutes, and the personalized assistance in setting up services like auto pay. Overall, the store strives to connect technology to life in a trustworthy, fun, and profitable way, making it a reliable choice for those in need of Verizon products and support.
All of the store staff are knowledgeable, attentive and professionally pleasant. REALLY GREAT EXPERIENCE WITH THE 3 STAFF I interacted with. THANKS GUYS!
July 2024
I had some issues with my phone. Walked into this store and Peter helped me out my god. He hit me with those big blue eyes and I was mesmerized anything he told me I believed what a helpful gentleman.
March 2024
Mahi was patient, friendly and beyond helpful. Super grateful for his assistance.
