AutoZone Auto Parts in Flint, MI is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store has received mixed reviews, with some customers praising the exceptional customer service and willingness of the staff to go above and beyond, while others have experienced issues with incorrect parts being sold. Customers have reported that the staff at this AutoZone location have been very helpful, with the store manager even going so far as to put out a car fire for a customer. One customer was particularly impressed with the staff's efforts to assist them, noting that they were provided with various supplies and tools, including a blowtorch, rust remover, and brake pads, despite the customer's financial struggles. Another customer had their engine light diagnosed and was able to fix the issue on the spot for just $10. However, not all experiences have been positive. One customer reported that they were sold an alternator they did not need and had to return to the store multiple times to get the correct part. This customer noted that some of the employees lack the necessary automobile knowledge, and recommended that customers always get a diagnosis from a mechanic. Overall, the AutoZone Auto Parts store in Flint, MI seems to offer a mixed bag of experiences, with exceptional customer service and assistance in some cases, but potential issues with part recommendations and employee knowledge in others. Customers are advised to exercise caution and seek professional advice when necessary.
The two employees at the 3552 S. Dort location that work in the evenings are very helpful, especially Christian. As a woman that works on her own vehicles most of the time I go in there with a hundred questions when I'm buying something. He never hesitates to answer & help me. I know I can be annoying but he always helps
December 2024
Great Experience, seen their SM go above and beyond to put out a car fire for a customer who was working on his truck in their parking lot!
May 2024
Prices are pretty typical of any auto parts store . Service is usually pretty good