AutoZone Auto Parts in Flint, MI is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store has received mixed reviews, with some customers praising the exceptional customer service and willingness of the staff to go above and beyond, while others have experienced issues with incorrect parts being sold. Customers have reported that the staff at this AutoZone location have been very helpful, with the store manager even going so far as to put out a car fire for a customer. One customer was particularly impressed with the staff's efforts to assist them, noting that they were provided with various supplies and tools, including a blowtorch, rust remover, and brake pads, despite the customer's financial struggles. Another customer had their engine light diagnosed and was able to fix the issue on the spot for just $10. However, not all experiences have been positive. One customer reported that they were sold an alternator they did not need and had to return to the store multiple times to get the correct part. This customer noted that some of the employees lack the necessary automobile knowledge, and recommended that customers always get a diagnosis from a mechanic. Overall, the AutoZone Auto Parts store in Flint, MI seems to offer a mixed bag of experiences, with exceptional customer service and assistance in some cases, but potential issues with part recommendations and employee knowledge in others. Customers are advised to exercise caution and seek professional advice when necessary.
Tyler was very helpful. He swapped out a bad alternator for me with zero issues and assured me if i needed anything else he or others would be there to assist me. Friendly crew. Clean store. Very easy going process to get me back on the road. Thank you Tyler.
July 2026
Tyler was super helpful, kind, professional and knowledgeable! I needed some help changing a blinker and he took care of it for me. thanks for taking the time to help me out!
June 2026
My work van battery died I called the Atherton store to see if they would bring me a battery. Tyler said as soon as he have more employees in he bring one himself. He had a battery to me in less than an hour and helped me get back to work.