Best Buy is a local electronics store that has been frequented by customers for years. While it typically offers a variety of products, including good open-box deals, some recent experiences have raised concerns. Customers have noted a decline in assistance, particularly in the gaming PC parts department, with reports of employees being hard to find and lacking engagement. One customer highlighted a positive experience with a knowledgeable employee, but others commented on the overall appearance and demeanor of the staff. Additionally, some shoppers expressed disappointment over the reduced selection of movies and long wait times for warranty inquiries. Despite these mixed reviews, some customers appreciate the caring attitude of the team during their purchases and the efficient service when picking up larger items. Overall, Best Buy continues to be a staple for electronics, though there are areas for improvement in customer service and product availability.
Was in your Miller road store yesterday. Faith helped us. She is amazing, very knowledgeable, friendly and took her time with us. I know it's hard sometimes to work with senior but Faith needs a metal. 5 stars plus
July 2026
Looking at appliances. Clearly disinterested employees. Not the place to go for a washer. Lol.
July 2026
By far my Second home 💯🤣 BTW go SEE Robert for any car installation. Or Eric at the Saginaw Location.
