Chase Bank in Corunna offers basic banking services with polite and helpful staff. The branch is clean and well-maintained, though service can be slow, especially during busy times with long wait lines. Customers appreciate the genuine assistance provided, including support for elderly clients with special needs. However, there are times when there is little help available, and wait times can be lengthy due to limited staff and busy lanes. Notaries are sometimes unavailable. Overall, it is a decent option for standard banking, but improvements in efficiency and staffing could enhance the experience.
There is never any help on. Twelve people in line, two customer service people. One lady is doing a business deposit and has tied up one lane forever. No notary available today.
December 2025
Shelly is exceptional and adept at problem resolution, consistently demonstrating a high level of professionalism and kindness.
October 2024
Excellent service, even though I speak little English
