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“I had an excellent experience with Ida. She explained how a money market account works and clearly outlined its benefits. Ida is knowledgeable, patient and answered all my questions in a way that was easy to understand. Excellent customer service.
Dort Federal-Hill Road”
“Deniecia helped me today! she was amazing! She was so kind, patient, She answered all my questions clearly and made me feel confident about my decisions. Excellent customer service!”
“I’ve been banking at this location for 38 years and I’ve had the best experience. Lisha Lanehart & Shawna Sims have the best, kindest, understanding woman I’ve ever worked with. It’s heartwarming when you work with people who actually care about their members”
“I took advantage of utilizing their estate planning feature for members and was able to do my own Trust, Power of Attorney, Personal & other legal documents included within the Will & Trust easily online. Their deeply discounted fee as well as free ongoing phone support was super convenient. Their fee for amending it in the future after the initial 6 months is discounted as well. This location was great-I went in after all was printed & they notarized ALL my documents for free as well as providing witness signatures. They even sent us home with a PFCU water bottle. Jennifer Bellows was patient, efficient & kind. What a wonderful service to provide for members. Everyone should take advantage of this!”
“Rhonda was very FRIENDLY, personable, & professional! Wonderful FIRST time experience with Dort Federal Credit Union. Should have LEFT my bank years ago! Thanks AGAIN Rhonda!😊”
“Mike was heaven sent today!
I received an urgent call from the bank, to come in immediately to change my info.
My 4-year-old son has special needs, and I was very anxious about going into the bank with him especially since it was Christmas Eve day.
Mike saw that I was having a challenging time and he “zoomed in” to assist me and was most accommodating. He was funny, fast, kind, and very professional. I was extremely impressed and most thankful.
Best Regards and Happy Holidays
N. Powell”
9:30AM - 5:30PM
600 Saginaw St, Flint
Credit Unions
“Excellent customer service provided by Jay McDaniel and his team! He was very professional, yet friendly, and answered all of my questions when I opened my savings and checking accounts.”
9:30AM - 5:30PM
5072 Corunna Rd, Flint
Credit Unions
“Excellent customer service. ELGA offered some Financial Wellness help when other credit unions turned me down. I have now switched all of my family accounts to ELGA.”
9:30AM - 5:30PM
4411 Calkins Rd, Flint
Credit Unions
“Calkins Road branch is always so professional and easy to work with. Its usually a quick in and out regardless of the type of transactions. Loans are always processed quickly and smoothly. Holly Road branch is always understaffed. Employees are courteous and I try to be patient, its not their fault. There's usually unnecessary waits. I try to avoid Holly Road branch at all costs, but its right on my way home from work.”
“Linda is the BEST! I wish she worked at all the branches. Too bad we can’t clone her. I give the 3rd st sovita 5 stars based solely on her. Years ago the janitor was amazing as well but not sure if he’s still there or not.”
“Morgan is amazing! She helped us with all of our needs. We are an older couple, that really are not use to dealing with banks or credit unions. She was so patient with us and our lack of knowledge. She makes you feel like you are the most important person in the building. You can just tell that she loves her job, and loves working with the public. Thank you Morgan!”
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“What's created very graciously when I walk through the doors was taken into a private office and had all my financial needs taken care of. Bend over backwards polite.”