-
December 2023 by Apple McNary
The guy that serviced me jacked my whole account. Gave me add on’s that I didn’t want nor asked for. When I blatantly told him what I wanted a couple times. Everything on my account was so wrong that it took me days of “hello, how can I help you” to get it accurate. I am quite dissatisfied with the service I received at this store.
-
November 2023 by Bloop
Went in with an ongoing problem that originated at this store and the lady behind the counter wouldn't do anything. Wouldn't look at my phone whould not call customer service even though customer service told me to take my phone there. I will drive out to Miller rd or go to dort hwy location. Their employees care about their customers.
-
November 2023 by Denny Rajskub
Great prices great service great staff
-
September 2023 by Kathy Sturk
The idiots lost most my pictures. Young and dumb people.
-
July 2023 by Shauna Johnson
This has always been one of my favorite locations everyone is always nice. Nicole was awesome.
-
July 2023 by - L sabi
The workers are kind and considerate they helped me with my problem
-
February 2023 by Kevin Tay
Bad customer service as of 2/15/23 .the owner hired some disrespectful and racist people. They lost my business as of the date posted. The owner is a good dude but it seems he not in his store to much anymore
-
February 2023 by Linda Sandona
Very helpful, out of alot of the phones. But then it was holiday time.
-
December 2022 by Missa Schultz
The girls are always so helpful. I was there for 10 minutes and got a new phone so happy with my new phone
-
December 2022 by Vito Norello
The women who helped my wife and I was extremely helpful and kind
-
July 2022 by Angela Mathes
The gentleman that works there was very helpful and help me pick out my Motorola 823 phone. He set it up and got me on my way in a short amount of time.
-
July 2022 by Pedro Hidalgo
I have had some problems with my phone lately and my son told me to go to the metro store he said that the sim card was bad so i need to go to the stor to get a new one and the lady there was rude and didnt want to help just told me to buy a nee phone and was nasty never come here go to the one in miller rd. Much better over
-
July 2022 by Antonio Hidalgo
We came here to help fix my dad phone the lady was rude to my dad and just wanted to sell phones I know its your job to sell but it doesn't kill you to try and fix a problem to get us to come back I highly recommend going to miller rd. Metro the will help you better there if I could give a lower rate on here I would this PLACE SUCKS
-
September 2021 by Ant King312
Excellent customer service! I bought a phone from Cindy and she was very knowledgeable and was able to help me find a phone that was perfect for all my needs and budget. She was able to give me a bundle deal on a case and screen protector and put the screen protector on for me. I was very impressed with the service I received. I also loved the vibe of the store and the sales reps seem to love their job. My new favorite cell phone store and carrier!
-
June 2021 by Bridget Mass
If I could give zero stars I would. They have the absolute worst customer service! And the owner and employee have been threatening to shut services off for not agreeing with them or if they don't like how you talk to them. They refuse to help you at all and they will personally bully you!Do not go to this worthless store!
