The Old Navy is an apparel and accessories brand for the entire family, featuring everything from jeans (in 180 sizes!) to comfy fleece and bestselling activewear. Customers can enjoy free pickup services or visit the store, but masks are required for in-store shopping. The staff is generally described as helpful and friendly, though some reviews note concerns about theft and a lack of care for the employees. The store offers great deals, with customers reporting significant savings, especially when using the Old Navy credit card. While the clothing selection is praised, some feedback suggests that the sizing, especially for plus-size items, could be improved.