Verizon Business Services receives mixed feedback from its customers. One customer expressed frustration over a phone issue, feeling that the staff focused more on selling new devices than addressing their concerns. In contrast, other reviews highlight positive experiences, noting friendly and helpful staff who went above and beyond to resolve problems. Customers appreciated the quick assistance and expertise, particularly from specific associates who took the time to listen and provide solutions. Although there were reports of long wait times, many customers left satisfied with their service, praising the staff for their patience and ability to save money. Overall, Verizon Business Services has a mix of challenges and strengths, with some customers experiencing issues while others enjoy attentive and effective service.
Went in for trouble shooting on my cell phone. Didn't wait very long and got fast professional efficient service.
June 2024
The gentleman who helped me was friendly and went above and beyond his job description to help me accomplish my needs for the trip to Verizon that day. I am very happy with my service that day. It was a fairly long wait, but once I got helped, it didn't take him long to find and fix my problem.
April 2024
Joshua Herik is my go to person. Utmost professionalism!
