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“EDIT: Changed from 3 to 4 stars. Drastically different customer service today. Extremely pleasant experience. Not leaving 5 stars though because I was informed today that the cost to print one black and white page if it is emailed over us $1.00 a page. These are shockingly high prices and not even close to what we've been paying. Sad to have to find a new local printing solution :(
Past Review:
Before the change in ownership, I could email documents over the day before and pick them up the next day no problem. I've never had to call ahead as the staff regularly checked the email and if I sent it after hours, it was available the next day and already printed when I arrived. I always include detailed instructions for printing. The last several times doing this I have to ask them to check the email when I arrive and they have to do the printing then. I was told today that it was lucky it wasn't deleted since it was from yesterday.... although they never printed it.
Poor customer service with the current staff.”
“The staff is always nice and professional. The store can be busy so I understand them not being able to answer every call, but they do try. I love this location and have never had as great of an experience anywhere else - Lia T”
“My item was repackaged and stuffed for handling protection. The charge for shipping was affordable. The store clerk professional and kind.
I've utilized this FedEx twice. Satisfied.”
Printing Services
Printing Services
Printing Services
Printing Services
“Mike, Mark, Mel and Audra were all fantastic to work with from meeting Mel when I stopped in their Novi location, to Mike and Mark handling the quote and the project, and Audra with figuring out some tricky graphics for us! The install was perfection! Brent and Tommy were precise, made sure everything was as it should be and made everything look like a masterpiece! They were extremely pleasant to work with! I look forward to the next project!”