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February 2024 by Kody Kunkel
Absolute, worst pharmacy I’ve ever used. I have to fill the same script every month to the date for the last 10 years. I just moved to flint this year and had to start going a new Walgreens to fill my script, so this location, is the closest one to me.Thought maybe it was a “one off” with maybe a bad pharmacy/pharmacist staff on shift that day.Boy was I wrong, they would call to say my prescription is ready to pick up, but then specifically say they will sell to other people that have been customers longer than me, even though they rarely even pick up their prescriptions.So I gave it six months, month after month the same issue, but only the staff attitudes became worse and worse.My advice to anyone new to this, Walgreens, or the area, go to rite aid and save yourself the aggravation and belittlement.
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January 2024 by Lorraine Black
Always very pleasant
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November 2023 by Mack Baker
Went in to load money onto a gift card. 2 people in front of me were also purchasing gift cards. The cashier was very rude, and acted like it was some big difficult task. She said “ seriously guys” “what’s with all the gift cards” Simply put, don’t offer the service if it’s too difficult of a task for your employees to complete.
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November 2023 by Brian Grohe
Gave away my personal photos to a stranger and then acted like it was no big deal. Thanks Walgreens, now there's a stranger that has my name, phone number, email, and photos of the inside of my house. If I get robbed I'm gonna have my lawyer and the cops show you just how big of a deal it is.
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November 2023 by Norma Mason
You can never get your prescription. On time that is my only problem with raw beans.
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October 2023 by N P
Went to pick up a couple things and Le'ander the cashier was awesome. He is always so nice when I have to stop in and extremely patient when my deals don't always go correctly. I really appreciated you today!!!
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October 2023 by Matthew Mayo
Had a script called in they said it would be ready in 30 mins. I showed up they said it would be other hour. My doc called they told them it would be 2 hours. I called after 2 hours they said it would be 4 hours from that point. After that I called again and they said they were out of stock. How does something change that much than somehow they are out of stock!!! Stuff that pisses me off!
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August 2023 by Darnell Piazza
Would give 0 stars if possible. I called in my refill, they said ready the next day. I drive there. They had to order it. It would be 2 more days and another trip. I have worked retail pharmacy for over 35 years. This is the worst pharmacy I have ever been too. My insurance only allows me to get my prescriptions filled through Optum mail order or Walgreens. I have spent literally 2 car trips 60 minutes total & 3 hours on the phone with Walgreen "pharmacists", BCBS & Pfizer. Not 1 of the 3 Wallgreen people could help me. The male pharmacist told me the Pfizer saving card is billed through BCBS. the 2nd told me to get a new card from Pfizer. So I did. The third told me the new card is no good and to call Pfizer. I asked them to call because I already had and they gave me the new card. I've determined none of know the answer and ate blowing me off as they could care less. I would love to hear from them so they could explain how they stay in business with the staff they have.
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June 2023 by Alexis Bayne
I love coming here usually, but today while I was being cashed out I asked the cashier while she was bagging my items if I had any points on my rewards account and was instantly met with sass over a simple question. I wasn’t asking her to immediately look at my rewards and tell me at that very second but clearly she took it that way. I’ll just take my money to rite aid across the street. No need to ruin my day with your nasty attitude.
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May 2023 by Nicole Brassaw
Normally have not had any issues with this Walgreens, have been going here since 2017. My ADHD meds were sent here and required a preauthorization due to being a stimulant. After the preauthorization was sent in, I tried to pick them up and they could not fill them because they needed a diagnosis code. I called nearly every day, my psychiatrist office said they sent everything they needed in order to fill it. I then called another pharmacy that my psychiatrist uses and asked if they could transfer the meds from Walgreens. I was unable to because Walgreens had already billed my insurance and needed to un-bill it. So they billed the insurance for meds, they said they needed a specific code for yet couldn't give them to me. When I called, I believe I talked to Brandon, he seemed annoyed and immediately unbilled them and didn't seem to really want to fix the issue and let me fill them elsewhere. The pharmacy I switched to had absolutely no problem filling them or did not need the diagnosis code Walgreens said they had to have(even though they obviously didn't need that code to bill my insurance) and I am picking them up today. I don't really understand why this had to be such a difficult process and why it seemed like fixing it was such an inconvenience. The whole experience was extremely off putting and just seemed unnecessary. I normally do not have any issues with the staff or have issues with them wanting to rectify any insurance issues but this was awful and it seems like they didn't want there to be a resolution for me to be able to get my meds. I am currently considering just switching all my meds and my kids meds to this new pharmacy to avoid this in the future.
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April 2023 by jeremy lyons
the dum lady running the register was way too busy flailing her arms and giving me the chicken head maneuver to comprehend she just rang up my kids bogo candy wrong! she said she has been doing this 20yrs. i’ll never go back to that chicken head.
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March 2023 by Matt McLincha
I see so many reviews complaining about the pharmacy, I have never had a problem. They have always been more than wiling to help. Maybe it's the attitude of the other people. This pharmacy can get busy, especially now that they are taking care of Kroger customers, but they have always been professional and helpful. I didn't give 5 stars due to the fact of a computer glitch that constantly sends me emails saying my prescription has been delayed. It's a computer issue, not staff problem. I have my order it says is delayed, have had it for 3 weeks. Like I said that is not a staff issue. Just make sure your scripts have been sent in, and wait until notified to pick them up. Also remember lunch, it is posted. And most of all, be polite to the staff, they are there to help and always have with me.However as far as the store, the people are nice, but the prices? Why is cough medicine and other products of the sort somtimes 2 to 3 times more expensive than Rite Aid? Just sayjn.
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January 2023 by Raeann Gatenby
Sitting in pick up for over 20 minutes at 730 at night. Still 3 cars ahead of me and 4 behind me. They have the worst pharmacy service in the area. Hire more people. Put 1 person on drive up window ALL the time.
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December 2022 by Tina-Marie Fritz
The staff chased myself and my husband around as if we were going to steal something....because we are undecisive shoppers that browse? Even followed me in the bathroom. Very disapointing. They also straight up refused my insurance for prescriptions. Not a fan.
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September 2022 by Laura Pigott
This morning I had a large photo order. Kathryn called me to let me know I had sent in A few pictures with the heads cut off. She did not want me to be disappointed when I received my photo book. She offered me many choices on how to correct the problem even acted as though it wasn’t my fault. Which it was. I am so thankful and these pictures are very important. Thank you Kathryn for going out of your way today. I appreciate you very much.
