Walgreens is a store where customers can refill prescriptions, shop for health and beauty products, and print photos. The pharmacy hours are posted. Many reviews note that the staff are nice, awesome, extremely patient, professional, and helpful. They are described as more than willing to help and go out of their way for customers, such as with a large photo order to ensure satisfaction. The pharmacy can get busy, especially with additional customers, but the staff handles it. Some customers have never had a problem, while others mention a computer glitch that can cause notification delays, which is not a staff issue. It is advised to be polite to the staff, confirm prescriptions are sent, and wait for notification before pickup. However, some customers find store prices, like for cough medicine, to be much more expensive than at other pharmacies.
Worst customer service I've ever received. Every month I have to sit on hold for an hour or better to speak to a pharmacist. To only be told there's nothing worng with my insurance and I can come in for pickup anytime. Been hung up on several times. Nobody at Walgreens likes to hear they are wrong.
May 2026
Very rude in pharmacy. And on more than one occasion.
May 2026
Wait time can be long in the drive thru at times but the service is always great.
