Sleep Number offers a positive customer experience focused on finding the right bed for better sleep. Reviewers highlight the helpfulness and knowledge of the staff, with individuals like Chad, Vicky, and Heather being specifically praised for taking their time, explaining options, and answering all questions. Customers appreciate the team's ability to explain what Sleep Number is all about and how it can lead to better sleep for both individuals and their partners. The staff is described as friendly, not pushy, and going above and beyond, even offering practical help. Customers are excited about their new beds and the prospect of improved sleep after their visits.
Excellent customer service, they were very knowledgeable on the products and helped us understand our options. Great experience from start to finish.
November 2025
Great experience. Very knowledgeable and friendly team. They spent quite a lot of time ensuring both my wife and I had an understanding of the different options and what works best for us. Would definitely recommend
August 2025
We walked in at 6:54. Chadwick invited us in and was not inconvenienced by the time. He showed us several beds and we were able to experience the different beds. Thank you! It was worth staying open for us. Can’t wait for our bed
