Compass Credit Union serves 13 West Michigan counties from offices in Sparta and Fremont. Reviews describe very happy customers at both locations. The tellers and employees are consistently wonderful, helpful, pleasant, respectful, and professional. They provide cheerful smiles and happy greetings that make the day brighter. Staff are noted as a joy to chat with, super nice, personable, calm, and knowledgeable. Their kindness, patience, and care in watching out for members' best interests give customers peace of mind. Members report being pleased with the service for many years, noting improvements like a much better drive-up window.
Thank you to the Compass Credit Union team in Fremont for being diligent to getting my bank account back in order after check fraud took place! I am VERY grateful for their work with my situation! I appreciate you! Curtis~Natalie-Kerri and others ~Thank You 😊
June 2026
Kerri M was absolutely the best to work with throughout my loan process. Excellent communication and service from her. THANK YOU
April 2026
Very friendly, professional and understanding staff members. Needed help with an issue I had from another business and they were able to take care of my needs. Thank you Nevaeh, Hailee, Kerri, Natalie and Kurtis. I was able to get everything taken care of without getting the run around.
