The AT&T Store in Gaylord, Michigan offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. Customers can choose from flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide 5G service. The store's friendly and knowledgeable staff, including Stephen, Jeremiah, Kate, Scott, Steven, Paula, and Tryston, provide exceptional customer service. Reviewers praise the staff's patience, thoroughness, and compassion, even when dealing with difficult situations. One customer was impressed by an employee's fierce advocacy for a client facing unauthorized account charges. Overall, the AT&T Store in Gaylord is highly recommended for its great products, plans, and outstanding customer support.
Paula Modrzynski is an excellent representative for your Gaylord Office. She should be rewarded for her patience and care! Michelle
June 2026
Stephen M was phenomenal. Very knowledgeable about the available products and services, and also fun to engage and work with! We got a lot done in a short period of time and I came away with a great deal on a new iPhone 17 Pro max, a new iPad and a new Apple Watch.
Thanks, Stephen! See you again soon!!
August 2025
Paula was so helpful in getting me set up w my phone & helping me understand my new phone & made it affordable for a senior on a fixed income, she is a big part of the reason I will stay with AT&T
