FedEx Ground
Hours:
1748 Wolverine Parkway, Gaylord MI 49735
Hours
About FedEx Ground
FedEx Ground has consistently provided reliable and courteous delivery services to customers in the Petoskey, Sault Sainte Marie, Gaylord, and surrounding areas. Customers praise the drivers, such as Greg, Thaddeus, and Larry, for their pleasant, helpful, and friendly demeanor, even during challenging weather conditions.
The delivery team has gone above and beyond to ensure timely and efficient package deliveries, keeping customers informed and adhering to agreed-upon delivery dates. Customers appreciate the drivers' respectful and kind attitudes, as well as their efforts to locate hard-to-find addresses.
Furthermore, the FedEx Ground management team in Gaylord has been praised for their professionalism and dedication to ensuring a positive work environment for their employees. Customers who have worked as package handlers or cleaners for the company have expressed gratitude for the care and support they received, even after transitioning to different roles.
Overall, FedEx Ground has consistently provided reliable and exceptional service, with a team of drivers and managers who prioritize customer satisfaction and employee well-being.
Most Recent Reviews
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September 2026
My package was left where I am unable to retrieve it. I attempted to call the local office and got trapped in an endless loop of an automated phone service for almost 5 minutes before I hung up. I can't even say worst customer service as there is NO customer service.
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August 2026
Worse driver ever, cut through new landscaping and tore up YARD! Even put a flag in area after 1st time and still did again, they need to come out a fix it ASAP, tried calling company but never able to talk to LIVE US PERSON from the local route hub !! Might have to make trip to the local hub for resolution!!
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June 2026
My item was supposed to arrive Saturday. It never showed up. Target emailed me today (Monday), stating that they damaged it in shipping. The item has since increased by $100 (which Target won’t honor) and I’m unable to replace the color I bought since it sold out. No notification from FedEx regarding any of...
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Gaylord, Michigan
