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November 2023 by Justin Buckler
If I could give zero stars I would this place has to be the most piss poor poorly managed lazy driven employees that will give you no information on why they will not bring you your package !!!
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August 2023 by Shawn williams
Awesome place. Management is awesome, worked there as a package handler for 3 months and they always took care of me, Jason the senior manager is super professional and will make sure to do whatever he can to make u happy. I clean for fedex ground now and there all so amazing to me still. It really is a great place to work. Even tho I'm not a package handler anymore they still treat me like family. I only left as a package handler cuz I got a full time job cleaning for the same company. Management will take care of u if u work there even tho times get tough having to go in super early in the morning but it's worth the weekly pay super friendly environment.
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August 2023 by Trevor Sobleski
Love waiting around for packages I have to sign for and they never come on arrive date. Over the winter they said it was snowing when the roads were clear. Now they blame traffic. Sad group of drivers this lot is.
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February 2023 by Jim Szczypienski
This is a horrible company overall. There's no way to contact someone locally while my package sits on a truck driving around for 5 days.
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January 2023 by Wan G
Our package was delivered after we were promised by three days. We didn't get it in time to bring a Christmas gift to our granddaughter. Steve was awesome! He helped get the package delivered to her downstate before Christmas. Thank you Steve!!
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December 2022 by Laura Mccue
Kept me informed on my delivery every step of the way
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December 2022 by William Zimmerman
This review is no reflection on the Gaylord depot.Ordered an appliance part out of Pennsylvania to be shipped Standard Overnight Delivery. Paid a lot more than standard delivery. DID NOT receive package next day.Called FedEx about getting a refund on shipping was told that I had to work through the shipper.Contacted shipper and they showed how FedEx will not allow them to file a claim for late delivery.So beware.....FedEx will take your money and may perform the service you paid for or may not. Either way they are keeping your money. They could care less about service as long are they get your money.
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December 2022 by Judith Rappuhn
My package has been on a delivery truck for two days. Last night fed ex posted not delivered due to weather. 12/9/22. There is NO SNOW. My drive and road are barren. Calling customer service. Forget it. The automatic system cuts Me off before I I can enter a response. On further online orders I will BAN fedex shipping!!! Also they delivered a package 3 days ago and left it by the road. Could have been stolen or damaged by traffic. So I don’t know why they can’t find it today. ??? It’s medicine that I need. Not to mention expensive
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December 2022 by Kelly Donner
Fedex refuses to deliver to home address. We lived here 15yrs and they say no address exists. Mail and UPS delivers here but not fedex. SMH.
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November 2022 by David Bisel
The site says delivered but my package was no where to be found in my neighborhood and they said the tracking number wasn't there's
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September 2022 by Cody Wahoski
Refused to leave package at my house without anyone home even after I signed the paper. I tried to redirect the package for pick up but they just kept continuing to try and drop off at my house. It’s been over a week and my packages are still just driving around the county everyday.
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August 2022 by Just me
I've had nothing but great service. Problem with the whiners is they expect people to hunt for their house. Try CLEARLY identifying your home WITH A VISIBLE number!!! Not a dam bag of dog food or dogs like some. Don't blame FedEx for Google placing your home some where else. FedEx, and UPS are delivery services not detective service. Delivery doesn't revolve around just you, they have 100s of others waiting. Customers like me. FedEx can't be playing games hunting your house down and making the rest of us wait. Take responsibility.
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July 2022 by lamar scott
Very very very terrible services and very terrible drivers with no knowledge of address or how to read an address this company needs shut down and new management with a new team of delivery dri ers I pray to God the ceo of this company sees this and reach out to me because the service I've recieved is very unacceptable and I will push this problem til I am heard I have had enough !!!!!!!! Drivers would lie and say they came to your house and didn't !!!! I have you guys driver on my camera riding by my house never stopped nor slowed down and kept going and he told you guys he came to my door liers !!!!!!!!!!!!! Even my dog can find a house this is unacceptable
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July 2022 by Wade Grulke
Fedex shows up at my house. Say they have a package for me. Sat I'm my driveway for an hr, couldn't find package. I'll be back.......still waiting!
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June 2022 by Vivian W
They've tried to deliver to the wrong address twice this week and the status doesn't update until the next day. My package should've been delivered a week ago but darn if I'm not home the 1 afternoon they stop by when I'm picking up my kid from school. It was in MI (my home state) & got sent backwards to Ohio creating a 2 day delay for what?? Terrible terrible service.