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“Has our food for our four-legged family animals most of the time but might be in short supply. I have 7 Heelers, we use taste of the wild bison and vineson the largest bag is 28lbs. 2 bags to 3 bags on shelves really doesn't cut it, especially "2". Our horses eat tribute - senior sport and same thing, we also use Essential K with fly control only one bag( we took the last one). This is NOT the only time. This is a routine short on product except for the cheapest brands full of sugar, etc. No Fly boots and for horses and it's fly season I didn't look for fly sheets because I have them but couldn't find in spring just a simple spring sheet for the horses also to keep them dry and warm enough when winter blankets are off so they don't over heat ect. I had to order on Amazon this idems. Good place to shop for quick pickups . Hopefully, they have it in stock. That's why I give it a four-star, not a five. I shop here very often and run into this problem all the time. The company needs to stock or send them more of these products on time of the year so that we should be able to get them.”
“Let's just say I needed a lot of help with a plumbing problem today. Don't know the guys name, but he really helped a lot and now we are on our way to a good fix. Always get good advice and products. Thank you.”
7:30AM - 4:30PM
1886 Engel Ave, Gaylord
Hardware Stores
“All in all a decent enough store. They. Chose to close the branch in Petoskey which was my normal stop. Since then I've had to go elsewhere for most of my needs and when I do stop by the Gaylord store there usually is some kind of issue that costs me time. Starting with pulling in to the parking area where some self important person parks in a no parking area with a little vw and you can't navigate your truck into the parking space without going back and forth to avoid it. Their choice of software has ALWAYS been an issue that causes me delays and it seems that they never learn.”
“I generally prefer Lowe's but staff this year seems less knowledgeable. They mirror Home Depot in that they don't know their stock a must refer to the phone app. I don't need help to do that.”
“Went to kitchen department and the clerk there was very pleasant & helpful in every aspect. Had other associates throughout the store ask if we needed help as well. Will be back and highly recommended!”
“Logan helped me with a trailer tire selection. He has helped me before and I appreciate Tractor Supply having such experienced, knowledgeable, friendly employees. Love this store! Thanks Logan”
“I checked all the local hardware stores to find the right-sized washer for a quick fix, but no one had it. Someone recommended this place. The man there was very knowledgeable and helpful and they had exactly what I needed.”
“Home Depot in Gaylord really stands behind their product I bought a HDX spray bottle a couple weeks ago as the one I used in my cleaning business for 5 yrs finally died. The new one was faulty and Nichole gave me a new one one no problem. Great customer service.”
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“Saw repair shop at Gil Roys rates an easy 5 stars. I was in Gaylord with a charitable disaster relief organization after the ice storm a week ago, cutting trees that had fallen on houses and driveways, so people could have dry homes and get in and out of their drives and garages. The devastation in the area was widespread, much more like a hurricane than an interior continental storm, and the need for sawyers to do their work was both great and urgent. Early in this deployment we experienced failures of two saws that were beyond our capability to repair in the field. The service guys at Gil Roy's took on the project, despite already being overloaded with work, and somehow got one saw repaired and returned to us the same day, and half rebuilt the other saw as quick as it could be done. Both projects were completed to a high standard of quality, at a very reasonable price, and with calm courteous service, despite the obvious work overload. Kudos to the staff at Gil Roy's saw shop in Gaylord! Thank you for the great service. Your good work helped us provide much needed service to your neighbors, and we are grateful. 5 stars, for all the best possible reasons.”