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“Really good, honest people who will help you with your battery needs for a very competitive price. A little off the beaten path, but well worth the extra few minutes to get there.”
“Always fast and helpful service with great batteries for our fleet of minivans. Today the same great experience as usual, this time with small batteries for our hoyer lift!Brad @ Preferred Services”
“Wonderful customer service, by phone and in person. I was treated very well. My online ordering process was easy, and pickup was swift and problem-free. I'd highly recommend this store.”
“The service was excellent here! They helped me out during a huge snowstorm last winter. My windshield wipers broke and it was impossible to see the roads. They went above and beyond to get them replaced for me so I could get home safely.”
“They went above and beyond to help me fix a problem with my car, including being outside for almost two hours in 0° weather and ordering a part every other shop told me they couldn't order.”
“I been buying parts here for years. Never had a problem getting a part replaced with a warranty. Just gotta know your number. Have had bad parts. But I don't consider this there fault. They don't make the parts. Just sell em. Always friendly ppl. here. A little slow but friendly.”
“My boyfriend is a backyard mechanic. He's constantly working on vehicles. Which means I end up in this store several times a month. Sometimes 3 or 4 times a day. Most of the employees seem alright, but if I go and Billy isn't working, I'm always disappointed. He's always super helpful, remembers us, and is knowledgeable. He even recognizes our voice and/or phone # when we call. He never makes me feel incompetent or silly even when it's blatantly obvious I have no idea what I'm looking for or talking about. I've come in 10 minutes to closing during a tornado and flash flood warning, he never seems annoyed or impatient. Today when I walked in there was 2 other people in line and the phone started ringing. He was courteous and politely explained to both callers that he had 3 customers in line and one person ahead on the phone but would be with them as soon as possible. He patiently answered my questions and didn't slack on any of his customer service skills. He's obviously an asset to the store and I hope his supervisors know and appreciate this. The store is literally a 2 minute drive for me. But if Billy ever transferred to a different location, I'd drive the extra miles. Seriously dude is above and beyond always. I used to absolutely dread these errands. I'd just say verbatim what I was told to say and have a mini panic attack hoping I got it right. But if Billy's working I can walk in and ask for a "doohickey that attaches these two thingamajigs together" and he'll set me up with the right parts and pieces. He probably doesn't love it. I'm sure I'm not his favorite type of customer. But he never makes me feel like it.”
“FIVE STARS ! JIMMIE IS FANTASTIC!Kind and extremely helpful he helped us to find the right bulbs for our car and his service was impeccable. Thank you guys so much you elevated so much stress for us”
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“I stopped for lug studs and lug nuts, they gave me the wrong lug studs and I wound up having to pay the mechanic extra for the right ones. Otherwise it was a good experience.”