O'Reilly Auto Parts is a well-known auto parts store that generally provides a good customer experience. The staff is often knowledgeable and helpful, assisting customers in finding the right parts for their needs. However, some customers have reported issues with certain employees, who can be condescending or unhelpful. Despite this, the store is known for quickly getting the necessary parts, and the store manager is often praised for their friendly and professional demeanor. Overall, O'Reilly Auto Parts is a reliable source for automotive parts, with a mix of positive and negative experiences depending on the specific location and employees.
I don't ever leave a review but this time I had to. the manager and the assistant manager(as of 12/16/25) did a really great job fixing the issue I had. both amazing people who take customer service to a whole nother meaning. great work and great job by them.
November 2025
Always a great experience whenever I have been here. The employees are intelligent and helpful also friendly and knowledgeable. I recommend O'Reilly's top notch parts store.
July 2024
Love oriellys. The staff is excellent and knowledgeable
