O'Reilly Auto Parts is a well-known auto parts store that generally provides a good customer experience. The staff is often knowledgeable and helpful, assisting customers in finding the right parts for their needs. However, some customers have reported issues with certain employees, who can be condescending or unhelpful. Despite this, the store is known for quickly getting the necessary parts, and the store manager is often praised for their friendly and professional demeanor. Overall, O'Reilly Auto Parts is a reliable source for automotive parts, with a mix of positive and negative experiences depending on the specific location and employees.