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10AM - 12PM 1 - 4:30PM
7198 N Genesee Rd, Genesee
Post Offices
9AM - 12:30PM 1:30 - 4PM
199 N State Rd, Otisville
Post Offices
“I've been to hundreds of post offices in my 60+ years but without a doubt this is the friendliest, most helpful staff in any P.O. anywhere. They go above and beyond their job description and bend over backwards to accommodate customers. If this staff trained all postal workers it would be a pleasure to go to the post office instead of a dreaded chore.”
“The gentleman behind the counter was great! I had a package coming from Amazon that was supposed to have been delivered to my house today. When I checked on the status, it said the package was being held at the post office awaiting my pickup, per my request. I never requested for my package to be held.
I went to the post office to pick up my package, but it was not there. Even the P.O.'s system said the package was there, but, alas, it was not. The gentleman then got on the phone and tracked down the carrier to see what had happened. I left, having been told that the package would be there at the P.O. the following morning. A few hours later, I received notification that the package had now been delivered to my residence. Apparently, the gentleman got hold of the carrier and had them deliver today, as it was originally scheduled.
This gentleman went out of his way, understood and appreciated my frustration, and made things right.
Thank you!”
“one of the carriers goofed my delivery a bit and gave me a key to a broken parcel box, a kind gentleman drove himself from the PO to unlock it for me and rescue my package! wishing i could remember his name to add to this glowing review ? i was just so excited to get my mail lol.”
“Stopped by to mail a certified letter. Came in near closing. Waited very little time. Clerk was prompt, friendly, funny and professional. Great service. Always have a good experience at this location. Staff is great.”
“Workers are always friendly, helpful and move quickly so it's never a long wait even if they are busy. I love this location and highly recommend it to others”
“I want to shout out Rosa, an employee at the Post office on Atherton Rd in Flint.We received a package today that was not ours. My roommate had ordered something but the shipping label fell off her package and got stuck to this package... so it was delivered to us.I took the package to the post office and the label for my roommate's. Rosa was awesome and found her package label-less in the back.She was extremely kind and incredible the whole time. Thank you Rosa!”
“Thru some fluke of the change of address system - my address got listed as vacant after I had lived there and been receiving mail for almost a month. I was expecting a delivery of prescription glasses yesterday, but couldn’t get to my mailbox until today - when I found out my mail was not being delivered due to the wonky change of address system. My glasses (which I need for work) were not in my mailbox, along with any of my other mail. Luckily I had time to head to the post office today and see if I could pick up my mail. I arrived just in time for them to track down my package with my glasses and pick it up before it was returned to the manufacturer. I didn’t get the names of the employees which searched diligently for my glasses but I appreciate you gentleman so much for saving my day!”
“I had a great experience at this post office. Most post offices have very rude workers, but this post office had a very friendly and patient staff. I went to get my passport and was having some confusion regarding the paperwork, but Anna (the amazing staff member) was so very understanding and helped me so much!”
“Nothing but good experiences with the employees that work at this post office. We had an interesting road construction situation all summer that lead to me having to contact pretty frequently for package pickups since they couldn't get to our home; they were super nice and helpful each time I called. Gotta appreciate the small things in life like good customer service!”
“I was in this location yesterday, 12/16/2025 and when I walked in there was a line. I was about 10 people back and I was pleasantly surprised when the line kept moving along and I was out of there in no time (approx. 5 minutes). Not only did the line move quick but the workers were very friendly!”
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“This is, by far, my favorite post office! Everyone here is so friendly and helpful, exactly what you want to experience in a small town post office. I work close by, so I make it a point to use this location for mailing rather than the location close to where I live. Keep up the great work and know that you are all appreciated for the level of “service with a smile” you bring to your job!”