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July 2022 by Gianna Stowe
Excellent service! Very friendly and knowledgeable. Highly recommend:)
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July 2022 by Jeff Robertson
Clean facility, always prompt with communications and exceedingly helpful. Wish they were in more states, I'd use them exclusively.
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June 2022 by Caleb Lamppin
Good pricing. First floor access. Great customer service!
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May 2022 by Todd Buskard
We have had a storage space for some time now , and the Jenison manager has ALWAYS been VERY helpful. We run a local real estate company and we would also throughout National storage centers name to our clients for their storage needs.
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May 2022 by Karl Knittel
Staff was a pleasure to work with. Nothing but good experiences.
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February 2022 by Marty Pickering
I was directed to this company for a U-Haul truck rental. I set everything up and it all looked great for the moving day my daughter needed the truck for. However, I later received a call (from U-Haul but not from this compnay) telling me that no trucks are at this Jenison business location, and that I would need to drive over a half hour away in order to pick up a truck. So basically National Storage Center is a U-Haul reseller, but they do not have any inventory, and even if you setup a rental with them you will likely have to drive quite some distance to get your truck and drop it back off. I mean, why even bother trying to pick out a local pickup location when you will ultimately have to drive to a main U-Haul hub in a big city anyway. Very frustrating and disappointing. Call National Storage Center in Jenison for self storage, but I think you can skip them if you are looking to rent a U-Haul truck. :-(
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December 2021 by dennis raap
VERY WELL KEPT FACILITY FAST AND EASY TO RENT A UNIT AND VERY COOL MANAGER
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November 2021 by Shadow Appelhans
They were not open, couldn't get anyone on the phone, had to stand out in the cold to look at the phone # on the window. U-haul didn't know this place was no long open. U-haul needs to keep better track of their rental places. The guy Robert I talked to at reservation for U-haul had just his computer screen to tell him standard things not what was happening in real time..
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October 2021 by scott baweja
Amanda B was the best! We had to emergency move one of my kids on a Saturday and didn't get a chance to call until two minutes to close. Amanda called after closing and still got us a unit while she was home after hours! She was a life saver for us and the move was done without a hitch! Not sure what we would have done if she didn't go the extra mile. Thank you, thank you, thank you!!
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October 2021 by Emily VanDellen
Amanda at this location is the person to talk to. She's very friendly, extremely helpful. Top Notch customer service!! Was stressed we wouldn't make it before they closed to get our new unit set it. She did everything over the phone and the lock we purchased was waiting for us in the clean unit. Would recommend to anyone in need of a storage unit!
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October 2021 by Scott Carver
This place is super clean and Amanda makes the process very quick and easy!
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October 2021 by Creative Occasions
Quick and easy. Great customer service. The various options for storage and sizes of units were nice when making a decision on what will best fit our needs!
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August 2021 by Richard Raab (Totentanz1980)
Uhaul screwed up our reservation. Obviously this wasn't the fault of this place. Amanda took care of us and got us a truck. It could have been a disaster for us since we needed to truck to move and could only do it that day. We are so grateful to her for helping us out.
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August 2021 by Ambo
Excellent experience! The young lady handle herself with grace and professionalism. I would recommend getting your business done at this location.
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July 2021 by Cindie Follett
Super clean! Friendly staff! I like it better than the last place I used because of the indoor setting! I feel my things are safer and that there is less chance of critters because they have so many preventive measures out.
