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October 2023 by Roger Christianson
Very pleasant experience leasing a storage space, Amanda made the process very easy. Would recommend to anyone who would have a need for storage space.
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August 2023 by Jim Gartner
Amanda, Mgr, is great to work with. Very customer focused, especially during their construction expansion. She helped make downsizing go smoothly.
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August 2023 by eddie rosario
I was in need of storage space and had the pleasure with working with the Amanda, the manager at the port Sheldon location! She was great in communicating and overall people skills! She was always available to answer any questions or take care of any problems no matter day of the week. I look forward to working with her in the future as she has earned my loyalty and gratitude. Overall great experience and recommend her location to anyone that needs extra storage space! Great facility and great support staff! Thank you
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August 2023 by Ken Chesterman
Wow, what a clean, safe place to store our furnishings as we began our move to Hudsonville. We were impressed with the fact that it was inside storage for a great price and like I said was very neat and clean inside and out of the buildings. We felt our belongings were safe!
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July 2023 by Sally S.
great location hands down! Amanda was amazing to work with and the facility was spotless!
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June 2023 by Sharon Verburg
The best place to store your life belongings! Climate controlled is awesome and staff is super friendly and helpful
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May 2023 by Tia Birt
Amanda is phenomenal!I've never had a problem with billing or the unit itself.I would not recommend going through corporate at all, my initial experience with them was poor.If you go to the location or call the office directly, Amanda is so nice and knowledgeable and helpful, generally a wonderful human.Highly recommend.
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May 2023 by Kailey Kay
I was in a crunch, I reserved one day and was moved in the next. The space is climate controlled and indoor, I like that the units aren’t accessible from outside. Staff was super helpful- they called me to set up the details on my account so that I could move my stuff whenever was convenient for me that day. I didn’t have a lock and I was able to purchase one, it was in the unit upon arrival. Insurance started at $12 a month for $3000 of coverage and though it is required, I think it is a great thing. Most affordable space near me, and clean.
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May 2023 by Richard Haw
Everything I could ask for. Facility is top notch, very clean, competitive prices, and in terms of customer service Amanda was very competent, efficient, and an absolute pleasure to deal with.
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May 2023 by Dave Refsell
Amanda rocks! This is the 3rd spring I’m working with Amanda to rent a storage u nit and the experience is always A1 with a simple phone call that sets everything up!
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April 2023 by Habitat For Humanity Manistee Branch
Amanda and Bree were so customer friendly. They helped us navigate the right storage unit. We are very appreciative.
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April 2023 by Aaron Lenartz
These are clean units and good customer service, but I don’t like the fact I have been with them less than a year, 4 months to be exact and they raised my rent $25 already without my knowledge and said they can just do that via the small print in the contract, so beware the CONTRACT you sign isn’t locking in a price, just the unit and it’s funny they raised it without any heads up or warning. Which in my world is bad business! And I will be looking for different options!
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April 2023 by Emily VanDellen
I can't say enough about the service from National Storage and more specifically Amanda!!! She not only text me my information after I forgot it, she made sure I had everything I needed before leaving for the day...or so she thought. My husband and I realized after hours, that we needed another lock, of course being in a pickle I inappropriately texted her even though she was off duty and there she was. She told me she stashes locks for emergencies and walked us thru how to find it. Then she followed up on Monday (we moved on a weekend) to make sure everything went smooth. I think it's more important to mention she did all of this for a customer that was downsizing their account from 2 units to 1, cutting my bill more than half. I can't say enough about Amanda's service and would recommend this place to anyone in need. Prices are fair, units are clean, facilities are very nice and service is EXCELLENT!!!
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April 2023 by mark koldan
Super simple to use and no worry or hassle. Keys were in unit when we arrived. Clean and new facility.
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January 2023 by Kim Strosnider
Renting was super easy and super fast at the Jenison location and Amanda is great!
