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April 2023 by Eric Jackson
I had the pleasure of meeting Ben, a 95 year old master watch craftsman. He fixed my Ingersoll Bison No. 43 Black & Stainless steel watch and gave me a little history lesson on the Ingersoll watch brand. I'm in town for work and glad I met him. The young Lady of the store was an absolute pleasure as well. Not many like him left on the planet!
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October 2019 by DarceynMike Nawrocki
A huge shout out to Hutchins jewelry for always being so accommodating as I continue to add to my charm bracelet. They polish it really well too afterward. Plus They always do an excellent job fixing the jewelry I need fixing ! I really appreciate them !!!
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May 2018 by Denise Syrek Alderink
Have been going here for 30 years. They have always done fine work. It's the only place I go!
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March 2018 by Louise Cannon
Ben is the best person to deal with when you need watch repair or to purchase that beautiful diamond. This guy knows what he is doing, that's why he has been around for 50 years.
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February 2018 by Robert Woodford
I have tried to call.with.no luck went out there only to find that there on vacation with no start date or return date
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October 2017 by Shel Sullivan
I always shop here for the best selection of unique designs. The no-pressure customer service is awesome - They were very helpful to find the perfect style and didn't try to sell me something I couldn't afford. Felt welcomed when I walked in.
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September 2017 by Sean Monroe
This was a great experience. He worked with me like I was family. Will definitely shop here again.
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September 2017 by Evan Monroe
Fantastic jeweler - best service and best value anywhere. This is the only business I know that has had one owner for 50 years - and he still uses the old-time values of treating customers fairly. Love my custom ring - they nailed the design and I get so many compliments on it.
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July 2016 by Ryan Mulligan
I wouldn't use them purely on the way they talked to me on the phone. Rude, short, unprofessional, couldn't give me a clear price on how much an appraisal would be on an engagement ring. Said they STARTED at $65 but when I ask "what would cause it to be more than that" he kind of laughed at me and said "well what is it? I'm blind here and I have no idea what I am appraising". So I repeated myself stating it was an engagement ring...He mumbled on about something else but I was already down with them...specially after seeing the other negative review of their store.
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July 2015 by cbattjes
Had a very positive experience with them. Got my ring fixed and it was done perfectly and also had it dipped to make it silver. It turned out beautifully and was also less expensive than other jewelers I had checked. Staff was very helpful and pleasant.
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July 2015 by Josh Prince
I think they've done amazing work and have been very nice everytime I come in!
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July 2015 by Brandi Schwab
Definitely think twice before using this jeweler! I merely wanted my wedding rings soldered together before my wedding. The rings came back absolutely crooked. They weren't centered together & the bands had varying widths on the side of the center stone. It was the worst solder job I have ever seen! When I told them I'd like for them to fix it, I was treated worse as a consumer than I have ever been treated anywhere in my life!! They argued with me and made me feel absolutely unreasonable. Knowing that they weren't going to help me or fix it, I took the rings to Richard Engel Jewelers in Grandville & received phenomenal service!! They took one look at the work done by Hutchins & couldn't believe how terrible the work was or how terribly I had been treated in the Hutchins Jewelry store!!! NEVER USE HUTCHINS JEWELERS....unless you like shoddy work & terrible service!
