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January 2024 by Jeffrey
I worked with guys from all of the dealerships in Jenison. Even made a stop in hudsonville and one stop in Grandville. But Scott at Jenison auto sales was the most honest and helpful at meeting the needs of my family . I recommend him to everyone.
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January 2024 by S
Just purchased a vehicle for my stepdaughter. Very reasonably priced. Family runed business. Very friendly.
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October 2023 by Kelsey Clack
This place is fantastic! Just bought my second car from them and it was a very pleasant experience. Scott is a miracle worker he literally moved heaven and earth to get a deal worked out when I had issues with my credit union. Got me into a beautiful car for an awesome deal. I would recommend Jenison Auto sales to everyone. Scott was wonderful and so helpful throughout the entire process keeping in contact the entire time. I would also like to say something about the negative reviews, used cars can very unpredictable and I would not place blame on these guys they're all great and super helpful.
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October 2023 by The Kreiner Pack
Great place to buy a vehicle! I bought 2 vehicles from this place so far. I had great luck with the 1st one and just bought the second one. Great sales people who live by there motto " our word is our bond". They are not pushy and very nice.
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October 2023 by Adam Reynolds
I want to share my nightmarish experience with you, involving a 2015 Ford Taurus purchased from Scott at this dealership. Scott portrayed himself as a consummate professional who genuinely cared about his job. He assured me the car had been on the lot for less than a year, Scott offered this car at a "bargain" price because his brother was on vacation, and I, in desperate need of a vehicle, fell for it.I hastily took the car to a mechanic, only to discover a laundry list of issues. The brakes were shot, but that was just the tip of the iceberg. The A/C compressor was kaput, the drive belt was worn, front and rear stabilizers needed repairs, and control arms were in dire straits. Even the windshield fluid was non-operational! To add insult to injury, he handed me a security key that caps the car's speed at 60mph.When I contacted Scott about these problems, hoping for assistance or at least an explanation, his response was beyond disheartening. He callously stated, "I'm not a mechanic."Folks, let this serve as a cautionary tale – AVOID this dealership at all costs. If you find yourself in a bind and must consider buying from them, err on the side of caution. Have the vehicle thoroughly inspected by a trusted mechanic before making a decision. Don't fall victim to this scam artist and his deceitful tactics. Your wallet and peace of mind depend on itPs - come to find out this “car” has been on the lot for three plus years once I looked into it days after finding out I was tricked into believing it was a good working car
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August 2023 by Morgan Huyser
Jenison auto has been incredible; specifically Gary, the owner. I purchased a car from him and he went above and beyond to help me with fixes and part replacements once my vehicle ended up needing a new transmission. He honored the 30 day warranty even after it was over by a few days! He cares deeply for his customers and wants to make anything right about the cars he sells to ensure his customers are happy and taken care of. I would 100% recommend this place to buy used cars from, there’s a good variety AND the people who work there are incredible.
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August 2023 by Trisha Pett
We bought a vehicle from here 2 years ago, it was great. Running great had no issues.
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July 2023 by Dale Wooten
Bought an 11700.00 mustang from them and them found out it needed an oil change badly. I texted to ask if it was serviced and got no reply. Very disappointing to have s mechanic check out and he said air cleaner was filthy too. Buyer beware i am now
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June 2023 by Thomas Delano
Scott was great to work with!! Bought a vehicle form him as is. When investigating work that I knew I needed to do, found the subframe was cracked. Scott didn’t hesitate to refund my money when he legally did not have to. Very honest, would definitely work with him again.
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February 2023 by Belissa Lerma
Scott offered a pleasant experience. Very understanding, willing to work with me and no pressure!
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December 2022 by Brianna
My husband and I worked with Gary, and we had a great experience! He was very helpful throughout the entire process. We will go back to him for future car needs and would definitely recommend him!
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November 2022 by Kevin Wilterink
Bought a truck from Scott. Was a great guy to work with and gave me a deal on my truck and great experience purchasing; unfortunately for me it was sold as is and I didn't take it for a long enough test drive. Had I done that the engine would've been warm enough to code out the issues with the engine because the codes started the very next day after driving it for a while. Was a great experience working with Scott however I'm kicking myself because this great vehicle, and great experience, has turned into a learning lesson because the vehicle isn't worth the guaranteed fix to solve the issue. Haven't even received the title yet and been regretting this decision. Would've been 5 star rating except for the issues with this engine
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November 2022 by Anna Williamson
Such a good experience while buying my first owned car with Scott! He was very helpful and flexible. Very nice owners and honest. He made buying my first car easy and relaxed. I would definitely choose them again for buying a car!
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October 2022 by Pearl V
Wonderful experience here! Honest service. Thank you so much Gary! I genuinely appreciate your business and I'm thankful that I found this dealers and the car I truly wanted with absolute ease. I've been to some shady dealers before and I will recommend this auto shop to all my family and friends. Gary is a honest and wonderful person to do business with.
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September 2022 by william ham
A guy showed up said no we don't have the car you saw online and walked away. I guess they aren't into sales. Most vehicles look e d nice but not everything's listed online like scrapes and scratches so you should call ahead and ask.
