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March 2024 by Mike Rampanelli
Food was hot and brought out promptly.
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March 2024 by Darrin Ackerman
Says dining room open but they wouldn’t let us all eat in dining room at 9pm said it was closed even though it says it’s open on the door until 11pm
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February 2024 by Kristina Kronemeyer
If your going to McDonald's in Jenison, this is the best one to go to.
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January 2024 by Steph K
This McDonald's used to play the best music. It was rock and pop form the 60s to 90s. We would love to dine in and have Google listen to the songs and look up the year they were from. We had a great time... I don't know what happened.. maybe new managers.. now they play awful country music. It's physically painful. Food and service quality hasn't changed and is still acceptable.
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January 2024 by Stephen Brewer
Parking: VERY tight parking when both drive thru lanes are busy and backed up.
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January 2024 by Lauren Tromp
Drive thru was fast. My food was hot. Good service.
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January 2024 by Katie P.
Apparently when you use the bogo coupon on the app you get 2 half empty McFlurrys. This location is hit or miss on quality and speed, depending on who's working.
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January 2024 by Easton Hunt
When you use the kiosks, and wait at the cashier register it usually takes me around 7 minutes just to order. But food is always warm, and pretty much what you expect going to a McDonald'
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January 2024 by Tim West
Yes lakes
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January 2024 by Jill Beard
VERY POOR CUSTOMER SERVICE INSIDE TODAY.
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January 2024 by Taylor Herber
Ordered the new happy meal big Mac meal and ended up getting the nugget meal instead. Kinda hope I get a refundAlso, due to the lunch rush I tried to find parking but some dingus in his green bmw parked in 3 spots. I see this car regularly, I hope he gets a ticket for parking stupidlyParking: Some loser in a green bmw taking up 3 spots
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October 2023 by Michael
Great service and food is really good too. Very clean and an excellent menu .
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October 2023 by Daniel Ryktarsyk
Every time I walk into McDonald's, I hope to relive the times of old. Good burger, hot fries, and an ice-cold refreshing Coke.Now, I need to order at a kiosk, wait for 10 minutes for my food. Only to be completely disappointed... Once again, a smashed burger that was obviously thrown together, half empty container of cold french fries, and an ice-cold coke that is almost flat.Well, maybe next time... or not.Parking: It is difficult to park during rush hour as parking spots are blocked by drive-through.Kid-friendliness: Used to be kid friendly... not so much anymore.Wheelchair accessibility: Multiple tables for wheelchair use.
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September 2023 by Holly Raglin
Very hot food tonight. Gavin was working and greeted us and was very friendly. He was making sure that we had everything we needed and was also cleaning up the tables that were a mess. Very nice young man.
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August 2023 by jackson
I recently had the pleasure of visiting the McDonald's here, and I must say, the outstanding service I received from an employee named Diego truly made my experience memorable.From the moment I walked in, Diego's warm and welcoming demeanor caught my attention. He greeted me with a genuine smile and took the time to explain the menu options in a friendly and patient manner. His knowledge of the menu was impressive, and he offered insightful recommendations based on my preferences.Diego's attentiveness extended beyond just taking my order. He ensured that my food was prepared according to my specifications and checked back to make sure everything was to my satisfaction. His dedication to providing top-notch service was evident as he diligently kept the dining area clean and organized, promptly attending to any requests from other customers as well.What truly stood out was Diego's commitment to going the extra mile. Noticing that I had a toddler with me, he thoughtfully brought over a high chair without me having to ask. Throughout my visit, he engaged with my child, making us feel like valued guests rather than just another order number.Diego's exceptional service skills didn't stop there. He proactively refilled my drink and offered extra napkins without me having to request them. His friendly demeanor created a welcoming atmosphere that elevated my dining experience to a level I hadn't expected from a fast-food restaurant.In an age where genuine customer service can be hard to come by, Diego's dedication to his role is truly commendable. His enthusiasm, attention to detail, and willingness to exceed customer expectations are qualities that make him an asset to this McDonald's location.If you find yourself at this location, I highly recommend seeking out Diego for an exceptional dining experience. His exceptional service turned an ordinary visit to McDonald's into a delightful and memorable one. Kudos to Diego for his outstanding contributions to making customers feel valued and cared for.Vegetarian options: stuff with no meat, many there isKid-friendliness: if u kid, happy mealParking: many parking spotsWheelchair accessibility: i think if you open both doors you can enter, maybeDietary restrictions: if u fat, dont come
