-
October 2023 by mike p
RIP OFF!!The clown that answered the phone got upset and hung up because i told him i can get a parts car for the amount he wanted for a hood and 2 fenders/core support.Almost $3000! Insanity! Def avoid this place at all costs!
-
October 2023 by Van Jackson
I've been using Pete's auto parts since the early 2000s. They always have exactly what my vehicles need for competitive prices. The salesman Brian G. is an absolute gem. I hope everyone gets to deal with a "Brian" today!
-
October 2023 by louis van dine
I've been working with Lindsey.She always go's above and beyond to help find the part you need.
-
September 2023 by Ryan B
Great prices, easy to communicate with and extremely quick shipping (and packaged well!!). Seats ordered, shipped and recieved from MI all the way over WA. Had a small issue that was quickly resolved and in a very professional manner. Will look to them in the future if the opportunity presents itself that I need more parts.
-
September 2023 by Jeff Liggett
I really appreciate the time and professionalism of the salesperson !!!! Great Experience doing business with your company !!! I would definitely use them again !!! Thanks Jeff
-
September 2023 by Dominic Stephan
I can't praise this place enough! The service is top-notch, and the sales team, both men and women, are incredibly knowledgeable. The facility is always spotless, and the warranty they offer is fantastic. The staff is so friendly and accommodating. I'll definitely be a regular customer here
-
August 2023 by Matthew Wert (Matt)
Pete's Auto Parts in Jenison has been one of my go-to places for really nice replacement parts and accessories for a lot of my rebuilds over the years.I recently purchased a replacement center console for my 2011 F150 Platinum pickup. Their prices are very competitive, saving me over $100 over my local yard, who would have purchased it from Pete's and having it delivered,selling it as their own. Definitely worth the 3-hr round trip...just had to wait a day to have it pulled, easy online payment.
-
August 2023 by Christopher Eaton
Very knowledge on the phone when looking for parts. There was a mix up on the quote, something on their end. I didn't end up getting the part due to this mix up; but they were up front, owned the mistake and took care of my deposit without hesitation. Can't say anything about their parts, but they stood by their word and were honest to deal with.
-
May 2023 by Sergiy Konev
Lindsey went above and beyond helping me find the right part. Price was fair, shipping was fast and packaged extremely well. Parts were in excellent condition. Thank you again!
-
April 2023 by Spencer DeVries
If you need parts and want great, personable customer service, give Pete’s Auto a call. I was in a tight spot financially and needed 2 doors for my GTI. When I called and they found matching paint color doors in excellent shape that were down south. Pete’s just required a small down payment/deposit to get the parts ordered and shipped, so unplanned I decided to place the order on the spot. They arrived within a week but life happened and my parts proceeded to wait at the shop far past the original pickup deadline; by weeks. I communicated with my sales rep Dan throughout the process and he was very understanding and willing to work with me to avoid shipping the parts back. Not only did he allow me to make a 2nd deposit to buy some more time while I saved up to pay the balance, but also shaved a few dollars off to make it a nice round # so I could get them picked up that much quicker due to my unique situation. When I finally picked up the parts that experience was just as friendly as the rest. As I was a first time customer with Pete’s I can’t say enough about how my situation was handled and the quality of the parts that were shipped up here from down south. I will be happily returning in the future for specialty ordered parts.Thank you Dan! :)
-
April 2023 by key Keeper
Helped us get a new better transmission when mine blew out of no where. Really great and seemed like they cared
-
March 2023 by Keith Bunting
I was looking for a G1 paint code door for an F150. I was sent a door with paint code Uh. Now thew want me to pay the freight back. Good customer service would get the door picked up and send me the correct one!
-
December 2022 by Todd Nagel (Nags)
Had a great experience buying several parts here after having the motor in my truck swapped. Picking them up was a bit less so. 1 of the younger guys in the back was unnecessarily extremely rude. Only thing that could've been better I. The purchasing process would be if I go out in the yard to look at a trick or 2.
-
October 2022 by Jason Nyikes
Great family owned business, great customer service and delivery would highly recommend!
-
September 2022 by Adam Goessling
Have worked with the Pete's family for years. From Ron to Amber they have weathered many storms and are a family run organization that cares about their customers. Dan and Brian are rock solid sales people with superior industry knowledge and exceptional customer service.
