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January 2024 by Daniel Ryktarsyk
Very busy this time of year.
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December 2023 by Christina Caldwell
Jenison Post office is the BEST!!!
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November 2023 by Foxy Cleopatra
Worst post office and horrible employees.unbelievablely rude and disrespectful service,go to a different post office
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October 2023 by Kaitlyn Smyth-Mayfield
So I stand in line for 20 minutes because I thought I needed to purchase tape at the counter. The attendant corrects me and tells me I can pay for it at the kiosk if I want to do it that way. 10 more minutes of using the kiosk goes by, I pay, and it gets stuck on "printing label." I stand in line for another 15 minutes to let them know what's going on and the same attendant empathizes with me because she "knows it hasn't been working." They tell me I can repay for postage and then bring my bank statement in so they can refund me the other charge (even though I had it pulled up on my phone in my hand). I go to leave and she says she still has to charge me for the tape I already used and paid for. I'm obviously not paying for it twice so I just gave it back. What a nightmare.
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July 2023 by Janet Lynn Crow
I am usually pleased with this USPS. But upon returning from a vacation I found out that my mail had not been held as requested and confirmed on the USPS web page. In the future I will confirm by phone after requesting a hold on my mail by the USPS web page.
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April 2023 by Tricia Litwinchuk
The outside mailbox had not been emptied for the weekend or Monday. The mail was falling out of it. We went inside to tell the person behind the counter, and he admitted that it had not been emptied for a ‘few days’. He was extremely rude, and told me I shouldn’t have left my mail in the outside box. The parking lot is extremely hazardous! I can’t believe these are the people that are serving our community.
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April 2023 by Erin Sunasa
Fix your parking lot!!!! Im not sure why this isnt being done??? Totally unacceptable. Looks like complete trash!!! If you wont fix your parking lot you shouldn't be allowed to be open for business. Not that difficult call a company and repair it.
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April 2023 by aeiou
went in for passport pics n this lady told me to pull up to the lobby with the ugliest lighting ever like even school lighting is better bro... anyways she continued to tell me to brush my hair out of my face which is like a part of me so she basically set me up to make me look worse than i already do ?? if you're the lady who looks kinda like that hot ginger from despicable me please buy led lights for the lobby I PROMISE MORE PPL WILL COME ?
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March 2023 by Ariel L Evans
The USPS in Jenison Michigan is the worst. An older frail woman with a ponytail assisted me in the morning of 3/15/23 & was so rude for no reason. She gave me so much attitude the second I walked up to the counter. I greeted her with a smile & asked if they are able to print shipping labels by chance & she snapped at me (apparently they cant print labels which is totally fine) but don’t bite my head off! She continued to snap at me in a rude tone about everything we discussed & clearly she didn’t want to do her job whatsoever & made it a big deal & acted like she didn’t have any tape when I asked for a piece & threw her hands up trying to find some. It’s a shipping store — of course you have tape! She couldn’t help me with anything so I just left & walked away crying. I will avoid this location at all costs — not worth the unnecessary mean energy.
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March 2023 by losergirl456
went in for passport pics n this lady told me to pull up to the lobby with the ugliest lighting ever like even school lighting is better bro... anyways she continued to tell me to brush my hair out of my face which is like a part of me so she basically set me up to make me look worse than i already do ?? if you're the lady who looks kinda like that hot ginger from despicable me please buy led lights for the lobby I PROMISE MORE PPL WILL COME ?
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March 2023 by Carole McClure
Have an email confirmation of stopping mail for vacation and get back from vacation to find all my mail for the week crammed in the box. I would think once it starts to fill up the carrier would think to check on a hold???? Magazines, envelopes all crushed!
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December 2022 by Dan Holbrook
Horrible management. Most times, only one person working the counter with a huge line of people waiting. Workers have no care of helping you. They mostly complain out loud about having to work. They have no ambition to help people solve their shipping problems. Instead just stand there while I list off possible solutions and tell me no repeatedly.
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September 2022 by Deb Streelman-Dismukes
Wow. I walked in to the store at 4:50 PM to send off a box I grabbed a box and they let me take some tape from inside to use to send the mail. As I was writing down the address in taping up the box someone closed the door to the inner area of the post office and said that they were closed because it was 5:00 PM. I told them it was ready to be sent. They told me to go to Grandville post office. They locked the inner office door so that I had my box and the tape with me in the area that is the mail room. I told them I was not just going to take the tape out of the store, because it was NOT PAYED FOR. They did not care. They told me to take the tape and pay for it at the Grandville store. Wow. It was 5:00 and they couldn’t spare a minute. I went to the Grandville post office and they were awesome. Open until 6:00pm! I will not be going to the Jenison PO again.
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July 2022 by Kimberly Curtis
A few shipped packages didn't make it to their location. Switching to FedEx or UPS when I ship Avon packages. I'm DONE using a service that doesn't care if my package doesn't get there or not!!
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July 2022 by Adam Trask
I worked with Jo and he was exceptional. I would go back in a heart beat.
