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“My salesperson Pete Staib was AWESOME!! I have never done business with a nicer, more professional, salesperson! Pete was able to address all my concerns, and got the deal done on the truck that I wanted. If you go with Pete, you won’t be disappointed!”
“Found that they had a 370z for sale that i wanted even though i was coming from out of state. Mitchel did everything he could for just about two weeks for me. Sending pictures and info of the car, what bank would be ideal, and all that. He even waited 2 hours after closing for me to come by as it would be the only day available to pick up the car for me unless i came two weeks later due to my hectic schedule. The bank was a bit of a pain and frustrating for myself, himself, and im sure the sales manager and finance manager. But at the end it all got situated and pushed through on a short time schedule. I appreciate him and the rest of the team. As a person who used to work at dealerships before he was the most thorough with everything on any of my car purchases ever!
Get that man a raise or something, and thank you from the Lara / Tucker family”
“I was greeted and my vehicle was taken back right away. I was told it would be finished in about an hour to an hour in a half. I literally waited thirty minutes , and they were done. I had an oil change & tire rotation. They were very friendly. I would recommend this place to everyone.”
“John Combs is one of the best Sales Advisor i worked so far. Very professional and customer centric. I only spent less than an hour at dealership during entire process and he made the entire process seamless and enjoyable. Thanks John”
“Very pleasant experience at Grand Blanc Nissan. Chris was phenomenal to work with, as was Steve. Had a very poor experience at a different dealership, but this was a no pressure, friendly environment. Very pleased with and confident in my purchase.”
“Josh, is and always has been very professional and always super nice every time I come in. He has great customer service!! I am always happy to see he is there when I come in.”
“Suddenly was experiencing battery issues a Labor Day weekend a few days before needing to drive 700 miles home. After not being able to locate the battery I first selected, the staff gave me a discount on a better battery and then installed it for me! Saved me a lot of stress wondering if I was going to make it back on my long road trip home.”
“I got my car fixed here after somebody hit my parked car. The estimate was quick and fair. They ordered the part that they needed, I dropped off my vehicle two days later, and they had it all done by that afternoon. I truly appreciate the kindness and professionalism. I am happy that I chose to have my vehicle fixed here!”
“Travis Mosier …. No wonder you’re the GM , your customer service skills were FAMTASTIC !!!
Thank you for helping me with the air conditioner on the Nissan !
Keep up the excellent work Travis ????????????”
“JJ Chatmon gave me the best experience I’ve EVER had buying a car. I will recommend every single person I know and will always come back. Thank you soo much for being kind , Thorough and professional. I will be a customer for life”
“Had to have mirror replaced because of winter accident. Dealt with Jennifer in Body Shop. Very professional. Hightlight was my ride home by Marcus, a porter. What a kind young man. He was professional and courteous! His kindness made my day. A true gem at Al Serra! Will definitely return!! 10/10!”
“I had a appointment for a oil change and my goodness I never had one so quick. I think it's easier for employees and customers when it's scheduled by appointment. Staff is very friendly and informative.”
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“Great bo service and reasonable price for an oil change. Made an appointment ahead of time. The service was fast and officiant. The Whitney at the service desk also answered all my questions.”