Advanced Auto Service is a highly trusted auto repair shop known for exceptional customer care and reliable service. The owner is consistently described as super kind, completely honest, and forthright. He thoroughly explains all issues, repairs, and pricing, making things clear even to those unfamiliar with cars. Customers appreciate the transparency and fair, reasonable prices for the work done. A major strength is the commitment to efficient, timely service. The shop is known for getting customers in promptly, working diligently to complete repairs quickly—often the same day—especially for those stranded or from out of town. Timelines are realistic, and any changes are communicated. The work is thorough, often addressing additional problems proactively, and the owner stands behind his work. This dedication creates strong loyalty, with many customers stating Advanced Auto Service is their new, go-to mechanic. The experience is frequently called one of the best auto mechanic experiences, with the only noted downside being that some wish the shop was closer to their home.
Was in Grand Rapids for a conference and my old 2003 Toyota Prius started alarming as I pulled into town. I was able to drop the car off right away and was very happy with the service and repair.
February 2026
Awesome service! Thank you for timely, professional service at a reasonable price! We felt blessed to find you! Being out of town and having car troubles is never fun, but Advanced Auto Service fixed our car and got us back on the road quickly.
December 2024
Russ is always clear about issues and has a very fair price for the work he does. He gives realistic timelines of when work will be completed and lets you know if something changes.
