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“Chris Schutz was a pleasure to work with and helped me get a vehicle. He was very understanding and did everything he could to help me get back on the road. I will definitely come back when it's time to purchase another vehicle. Thank you again for everything Chris Schutz”
“The service from the start was incredible and very informative during all stages! The work was perfect and the communication was always number one with this company! I would recommend them to everyone looking for overall great prices and timing!”
“The process was simple and straightforward. I dropped off my keys in the designated box in the short-term parking lobby and they took it from there. When I returned five days later, I received a text with the box number and code to retrieve my keys along with the location of my car in short-term parking. My car has never looked better. The exterior and interior were spotless. Anything I had left in the car was bagged and securely stowed in the trunk. I couldn’t have expected any better service. And I saved money on parking! I highly recommend the service and will definitely be a repeat customer.”
“Knowledgeable, value customers and your business. Trustworthy. Was quoted $3,600 on a timing belt issue from Honda dealership and Ervines fixed it for $400. What more can I say.”
“I work for a local car dealership and this is my go-to place for hitches. Great service and very knowledgeable people! And their turnaround time is super fast! 10/10 recommend!”
“I’ve always recommended Russ’s Service Garage to friends and family—not just because I designed their website and help with their social media—but because they continue to earn that praise, time and time again.
Today was another great example: two other shops worked on my car recently, but only Russ’s caught that the sway bar link nuts were loose—something that was causing a lot of noise every time I hit a bump. They diagnosed it quickly, explained everything clearly, and had it fixed fast.
What I appreciate most is how knowledgeable, fair, and affordable they are. They don’t upsell, they don’t guess, and if your car needs more TLC, they’ll even give you a helpful “Honey-Do List” of things to watch or plan for.
This garage has been in the same Grand Rapids location since 1928, and they’ve earned their reputation. I wouldn’t keep bragging about them if they didn’t back it up with real-deal service.
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I always brag about Russ’s Service Garage—not just because I designed their website and handle their social media—but because they consistently earn that praise.
Today sealed the deal again: two other shops had worked on my car, but only Russ’s caught that the sway bar link nuts were loose—the cause of all that clunky noise every time I hit a bump.
They diagnosed it fast, fixed it right, and—as always—treated me fairly.
They’re knowledgeable, honest, and affordable, and if your car needs a little extra love, they’ll even give you a “Honey-Do List” to help plan ahead.
This crew has been wrenching in Grand Rapids since 1928 and still crushes it.
Friendly, certified, neighborhood mechanics in the big blue building? Yes, please.
They keep my car running smoother than my coffee machine.
10/10 would bump over a pothole again just to hear… nothing.
#QuietRide #MechanicMagic #RussServiceGarage
⭐⭐⭐⭐⭐”
“I work for a local dealership and I use them very frequently. The whole staff is extremely helpful and the prices are very competitive. I can not recommend them enough!”
“I’ve been taking my vehicles here for service for over 14 years and I haven’t found another local mechanic more reliable, transparent, or able to correctly diagnose and fix any issues with my vehicles. We are highly satisfied with the work performed and the customer service. Everyone at Mason Street Garage is knowledgeable, competent, and kind. I highly recommend them to anyone!”
“Outstanding service and guidance from Steve, Matt, and the team at Legacy! We had some overdue engine services for our Honda Pilot and the guys gave us a clear, fair assessment of what we needed at a competitive price - we called some other shops to confirm. They also discovered our battery was nearly dead, which was causing other issues. Best of all, they were able to get everything diagnosed and fixed the same day so we didn't have to go without a vehicle. Our car is running great and we're reassured by their 3 year/36,000 mile parts/service guarantee. Thanks, Legacy!”
“Beth Dykhouse is our goto when getting a new car. Fast service. On our 5th or 6th car from her. No wonder she's always a top sales person. The best service.”
“I had the BEST experience with Pro Collision! Not only were they $1100 cheaper than the dealerahip body shop, but their service was phenomonal, as they texted me updates and called if anything happened along the way. They were done 2 days earlier than expected! FANTASTIC WORK as well!!”
“Time for routine mileage check, but it was also time for tires. Corrin (? spelling) took great care, got us in and out, same day, and a loaner, too. Thank you❗️”
“I came in told them what was wrong with my car and they did full inspection on my Vehicle and found the real problem that was wrong with my car , and fix the problem I will be Returning I would recommend to other people”
“Thank you, Kool Chevrolet! Steph and Zach were a pleasure to deal with. As soon as you walk in the door, you feel welcome. We’ll never shop for a vehicle anywhere else. Thanks again!!”
“I had a really great experience working with Koenes, specifically Ben Redick. I got in a fender bender that ended up being more involved than I originally thought. It's a stressful experience to deal with having your car repaired but Ben was prompt with communication and gave me a lot of info during the process. I would definitely recommend Koenes if you need repairs.”
“Aleman Auto Repair did a fantastic job with my car door replacement. The dealership quote was 3 times more expensive than Aleman, and had 6 week wait. Aleman replaced my door within 2 days - amazing!”
“We have been going to Housekamp's Auto Services for years! We are very satisfied with how they handle our vehicles and are very grateful their services are always priced reasonably.”
“Car Center does great work. They keep communication lines open and they listen to your concerns. They keep you updated about how the work is going. I would definitely take any of my cars there if they needed it.”
“Got oil change & they did inspection needed a couple things. I said would talk to wife & get back with them. Came back next morning told them would do brakes & tires. Asked about availability & they got me in that day. Even gave me a ride back home because would take most of day for repairs. Had good experience with them through the whole process. I would recommend them to anyone. I will be back in the future for oil change & any other repairs might need”
“I am new to the area. someone hit my car on a parking lot leaving a huge dent on the drivers side door and bumper . After first taking my car to a Volvo recommended body shop who gave me an outrageous estimate, I found Jose Morales whose estimate was more in line with the repair needing to be done. My car looks like new. I can’t say enough about this body shop. I highly recommend Jose and his team”
“Kelsey worked hard with the insurance company to help keep the prices down for us. The fear was the insurance company considered totaling our 12 year old car out. We didn’t have any rust on the car and it still runs great! Pfeiffer Collision did find a wheel bearing that was worn. With 106,000 miles on it, we didn’t want to try to put that repair on the list. It could likely put the repair costs over the top. We will handle that separately.
Pfeiffer Collision did find coordinated our auto rental with Enterprise (they are just across the parking lot)
We got our car back in a little over a week’s time. The repairs and paint work look great!
Thank you Kelsey and Pfeiffer Collision!”
“We broke down on Wednesday, had our suburban towed there and they had us back on the road on Friday. Dianne found a used transfer case for our high milage suburban that was 1/10th of the price of new.. saving us thousands! We are grateful to have this shop for support! we also had a transmission replaced there with zero issues! my brother had his done there also and recommended them.”
“My family has been bringing vehicles to this business for years! Once I started owning my own vehicles they were the first ones I went to with any an all front end issues. They have the knowledge and know how to make your vehicle or vehicles right, I would recommend them to anyone!!”
“I had a great experience with this shop from start to finish. The repair quality was outstanding — the damaged area looks absolutely brand new, and you would never know there had been any issue. When I picked up my car, it had been cleaned inside and out, which was such a thoughtful touch and really appreciated.
The entire process was smooth and stress-free. Dropping off the car was easy, and I received regular updates throughout, so I always knew what to expect. Communication was clear and consistent, and everyone I worked with was friendly, professional, and very accommodating.
I would absolutely recommend this shop to family and friends. They clearly take pride in both their craftsmanship and their customer service, and it shows in the final result.”
“Would definitely recommend this shop. great communication, knowledge, and high quality work that is done quickly. Very honest, kind, and straight forward. I will definitely be a returning customer.”
“Had an issue with my 2014 Silverado. 185k miles the trans decided to stop shifting between 2nd and 3rd. Burnt out solenoid and clutch ring. Burnt smelly trans fluid. Died on Friday, last day of my old job. Started a new job the next Monday. Was able to purchase a new rebuilt 6L80e trans from Ryan and his shop. Got it in over the weekend and was able to bring it back to Ryan and guys for programming Monday afternoon. I was back on the road the next day. I have also used Ryan and his crew for fleet vehicles repairs @ Sheldon Cleaners. They do amazing work, they are reliable, and they are affordable. I recommend them to anyone who needs transmission work. Thank you to Ryan and your guys for getting me taken care of. Especially when my vehicle is my life blood. 5 Stars”
“Vehicle was returned in like-new condition, staff was communicative and helpful. Material and labor rates seemed very reasonable. Being partnered with my insurance company made it super easy too...no headaches trying to get reimbursed. Definitely would recommend!”
“I took a vehicle in for a pre- purchase inspection. Unfortunately, the vehicle had some issues that were beyond what I was willing to take on. I appreciated the very honest report and guidance. If I'm ever in the GR area again, Ill definitely come back to ridgeview for their opinion.”
“Super honest shop. We have more than once taken a car in thinking it would be a long and expensive repair and Tamminga's has found it to be a minor fix. Will be coming back.”
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“We’ve used this body shop for years. They always go above and beyond. They are kind, patient and helpful. I have a tendency to not always understand and to ask wierd questions and am never treated like the pain in the neck I probably am. We usually have PLPD and they are always willing to work with us to provide what we need at a price we can afford.”