AutoZone on S. Division Ave in Grand Rapids, MI, is a prominent retailer of auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the staff for their helpfulness and expertise. Many highlight the knowledge and kindness of employees, such as a young man who assisted with patience and politeness, and a young lady at the counter who provided excellent support. One standout experience involved the management team, who went above and beyond to assist stranded customers by finding a local mobile mechanic when their vehicle broke down. This commitment to customer service has left a positive impression on many. Additionally, the quality of parts, especially Duralast, is noted to be reliable. While some customers wish for extended hours, the overall sentiment reflects a strong appreciation for the service and support provided at this AutoZone location.
They didn't have my part . But the guys was really helpful trying to see if another store did and he got yelled at , from the other store . Smh
May 2024
A young man helped me today at the Division and Hall location in grand rapids michigan. He was not only knowledgeable, he also was kind patient and polite. I am recommending that particular location and ask for Eduardo.
April 2024
The staff was great very nice I loved the way they communicated with each other and the customers as well
