AutoZone Auto Parts on Leonard St NW in Grand Rapids, MI is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the exceptional customer service provided by the staff at this location. Employees like Piper, Jason, and Anthony S. have gone above and beyond to assist customers in various situations. Piper lent their jack to a customer who had a flat tire and a broken jack, helping them in a difficult situation. Jason was praised for his excellent diagnosis and efficient installation of a new battery for a customer's wife's car. Anthony S. has helped multiple customers with a smile, even assisting one customer with their A/C issue and walking them through the process of adding refrigerant, saving them from a more costly dealership visit. Customers have expressed their gratitude for the staff's kindness, problem-solving skills, and commitment to providing outstanding service. Many have recommended this AutoZone location and its exceptional employees, suggesting that Anthony S. and others deserve recognition and raises for their exemplary work.
Everyone was so helpful during a very stressful time, Aisha especially. I bought a battery for my Equinox and with their recommendation to Cascade Cars, my battery was purchased, installed and my old battery returned in 45 minutes. Thank you guys, so much!
January 2026
Darius was very nice and helped me put my windshield wiper on when it was too cold for my fingers. 10/10 manager
December 2025
This store never disappoints. My wiper blade decided to break on a cold day like today. Chris and Merick took care of what I needed in very little time. they were able to select the right blades that I needed. They had the tools to remove and replace my old ones for me and that was a very big help. Thanks again.
