Cricket Wireless Authorized Retailer provides various cell phone plans that cater to different lifestyles, offering unlimited talk, text, and data access without annual contracts. Customers appreciate the helpful staff across multiple locations, including Grand Rapids, Alpine Ave, Plainfield, and Northland Dr. Randy is noted for his assistance in choosing new phones and transferring information for those who are not tech-savvy. Maggie demonstrated patience and diligence when resolving a sound issue with a customer's phone, showcasing excellent problem-solving skills. Zonny, praised for his outstanding customer service, leaves a lasting impression on customers, with many recommending him as a standout employee. Maria is also recognized for her quick and friendly service, fixing phones efficiently. Overall, the business is commended for its knowledgeable and supportive staff who strive to ensure positive experiences for all customers.
Randy was very helpful in choosing new phone and transferring info from old to new phone. As I'm not very tech savvy really appreciate all his assistance
January 2025
Randy saved the day! Awesome customer service. Thank you!
July 2024
Great costumer service, helped finding a case and a screen protector.
