-
February 2024 by Vivian Brown
Very polite
-
January 2024 by Hanna Foether
Awesome indoor drive thru facility with incredible staff. Jenny the manager was very helpful and accommodating getting me set up with a new unit.
-
January 2024 by Kristin Morris
Been storing at this location for my business for many years. Jenny has gone above and beyond to remedy any issues I have come across! She cares very much about the safety of her clients and the facility! Highly recommend!
-
January 2024 by Mackenzie Flook
Very happy with the customer service, the staff, and the facilities themselves! They made it very easy to move in and were so kind and helpful.
-
January 2024 by Kristen Freiburger
What started out as a decent experience at Devon Storage turned horrible after we moved our entire unit full of antique furniture, family heirlooms, art work and home goods out of our storage unit. We had been renting the unit for about 14 months after selling a lakeshore condo. We paid for the most expensive insurance option every month that was offered, $16.00. We moved everything out of the unit in two trips. We had piles in the garage for donate, piles in the basement for our son who recently moved to Chicago and finally a pile in the formal living room to absorb into our home. While I was organizing the pile in our living room I noticed our 3 large pieces of art work all had water stains on the back. The water lines all perfectly matched up. After turning them around one had MOLD growing on the painting. This particular painting hung in our son’s nursery 27 years ago. I planned on keeping for our grandchildren’s bedroom at our home. We immediately (less than 12 hours later) called the facility manager, Jenny, and learned that there had been roof repair due to water leaks directly above our unit. We sent photos of our damaged art work and Jenny took photos of the interior of our unit showing where water had been leaking into it. She was helpful in this aspect. Let me be clear, Jenny tried hard to connect the dots. She was apologetic, embarrassed and went out of her way time and again for us. The only bright spot was Jenny. Whatever this place is paying her, it’s not enough!However, the insurance you buy is with a sister company of Devon, Xercore Insurance, so not a 3rd party. It seemed like a clear cut insurance claim however after several months of just trying to contact an insurance adjuster to get a claim filed, Devon ended up denying the claim stating that we had no pictures of our damaged items in the unit. This was their stance even though the unit manager Jenny had taken photos showing evidence of water in our unit. Not to mention we are captured on video taking the picture out of the unit the day before. Common sense question here folks: how long does it take for mold to grow? Does it cover a 4’x3’ picture overnight? I think not!Needless to say, Devon self storage was a truly horrible experience. I have blasted both companies on all my social media platforms. As an Advertising Alum of MSU, the number one form of advertising is….WORD OF MOUTH! You’ve been warned!
-
December 2023 by Shawn Rank
Probably the coolest Storage Unit Place ive been too. Love that theres Carts to use to load and unload your stuff.
-
December 2023 by Tim Schrier
I'm a new customer and I couldn't be happier about the facility and the staff. Jen. She is very helpful.
-
September 2023 by Kym Farmer
Outstanding service. Facility is very clean and easy access.Jenny is very pleasant & a joy to interact with.Highly recommend!
-
September 2023 by R F
They made it real easy and explained everything very well. It is so clean inside and I like being able to drive inside and be protected from the elements whatever they may be.
-
September 2023 by G E
Jenny the Property Manager is awesome. She is very efficent and professional.
-
September 2023 by Monique Doolittle
So clean and easy to navigate. Jenny was great.Highly recommend.
-
August 2023 by Gabrielle Perk
Jenny was great during my rental process. She made it fast, simple, and enjoyable. The facilities are clean and safe and the drive in/out feature makes moving and storing incredibly easy!
-
August 2023 by Kevin Fitzgerald
Seamless. It’s a great experience storing with Devon.
-
May 2023 by Jenn Adamczak
Jenny is awesome!!!!! I'm so glad I went with Devon storage. I can drive right in and go to my unit and it's a controlled environment. If you need a storage unit go to Devon storage Jenny is the sweetest and so helpful!!!!! 10 stars from me!!!!!!
-
April 2023 by Nyx Morningstar
I went in to check for a unit, the 2 girls Jenny and Kasi were both phenomenal and they made my experience there worthwhile. I recommend Devon for all storage needs
