Dollar General is a busy store known for its friendly and helpful staff. The store is very clean and maintained to high standards, thanks to a dedicated manager who ensures the store looks its best. Despite being one of the busiest locations, the staff works hard to fill shelves and assist customers, even with a skeleton crew. Customers appreciate the friendly service and the long-term dedication of the employees, some of whom have been there for over 15 years. However, the store faces some challenges. Items are often low in stock, making it less convenient for quick shopping trips. Customers frequently encounter only one employee working at a time, which can lead to wait times at the register. Additionally, the store has a broken exit door that has remained unfixed for years, with only a warning sign in place. There have been some unusual experiences, such as a cashier mistakenly taking a customer's cash and leaving the customer feeling uneasy about the incident. Despite these issues, the overall customer experience is positive, with many praising the staff's kindness and the store's cleanliness. Dollar General remains a reliable choice for quick shopping needs, thanks to its friendly employees and clean environment.
This store has come along way in the last 2 yrs. I love that they have fresh fruits and vegetables now
December 2025
I love this store, it's close to home, has a lot of things we use daily at affordable prices and their employees are awesome 😁I go here at least twice a week
October 2025
I love going to the Plainfield st ne Dollar General the staff so nice, store immaculate and stocked. It's an enjoyable event and only one in Grand Rapids that's decent. Caledonia & Whitneyville rd DG are Awesome also 5 stars n above for all!!!
