DSW Designer Shoe Warehouse is a popular destination for shoe lovers, offering over 25,000 pairs of designer shoes for both men and women from top brands like Nike, Cole Haan, and New Balance. Customers appreciate the wide selection of shoes, boots, handbags, and accessories available in-store. Many shoppers have experienced significant savings, with one customer sharing a story about purchasing shoes on sale in-store for much less than the online price. However, some feedback highlights areas for improvement, such as the availability of larger sizes, which can be limited. Store hours have also changed recently, leading to confusion for some customers. While many staff members provide polite service, there are occasional reports of inconsistent customer service experiences. Despite these issues, customers often leave satisfied, especially with the smooth exchange process and efficient online ordering. DSW also offers a free rewards program, adding to the overall shopping experience. Overall, DSW remains a favored choice for those seeking stylish footwear at great prices.
Good selection of product but I want to highlight our cashier, Christian. Good attitude offered a 20% discount. Pleasure working with him
January 2026
Clean, large store. Variety of shoes, boots, and purses. Yet despite it's size, the selection of shoes and sizes was disappointing. I spent half hour browsing shoes and never once did an employee greet me or offer assistance, and the store was not crowded.
October 2025
They overcharged me for a pair of shoes. When I brought it to their attention they didn't even apologize. Not friendly. if you're looking for tennis shoes or boots they have lots of those!
