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“Was in and out within moments using my jobs voucher to get a pair of shoes, the cashiers were more than helpful ensuring that I got the most out of my voucher, would definitely recommend if you're buying shoes for yourself or getting a replacement for work shoes.”
“Wendy is phenomenal! The week prior to my wedding in a frenzy, she came through like a beaming light! Her service was phenomenal and her willingness to keep going until I was 100% certain with my choice brought a lot of calmness. I regret not going in sooner! Thank you so much!”
“Absolutely fabulous store, clean, organized and very classy. You'll feel like you're in Aspen without all the stuffiness. Their staff are very knowledgeable and willing to help find the right items to fit your budget and your style. A stop at Fitz's is always on my radar when visiting Brenton Village.”
“The team here were all very helpful in finding items and providing access to changing rooms. They also were very kind and respectful in their interactions with us.”
“Sofia was so kind & patient with me while I asked a lot of questions to find the perfect fitting sandals! Customer service & friendliness was amazing! I have shopped here for years & you have a customer for life!! I would highly recommend Mieras Family Shoes!”
“The staff and store were great, this trip was my first time in a skate shop in 10+ years. They have a great selection and an awesome staff. Remember to support your local skate shop.”
“I absolutely love coming to Gazelle sports for any of my running gear needs and then some. The staff is incredibly helpful and full of suggestions but they never pressure you to spend top dollar which is my favorite part of the whole thing. The selection that is always in stock at the location is amazing. I’ve even started sending my friends who are getting into running as well to Gazelle.”
“This is THE BEST children’s store! Allison and her staff make it very easy to help you find just what you are looking for. She has the best lines of clothing and shoes for all kids/babies.”
10AM - 7PM
3130 Plainfield Ave NE, Grand Rapids
Shoe Stores
“Jerry at the 44th st. location spent well over an hour helping me find the perfect work boot. His encyclopedic knowledge of technical specs on each boot was impressive. Went through 5 different pairs of boots before we found the perfect one. I warned him I was picky and he was patient with the entire time. Excellent service!!!”
“To the worker Leslie:
I wish everyone who works in retail was like leslie. She has the most amazing customer service. She really goes all out to give the customers a royal experience! I truly felt like a princess. She was very nice and honestly was worth spending more than $300 worth of products. The most AMAZING person I have ever met. Truly deserves a raise for that talent of sales. This was my first impression and first time meeting someone who was so passionate about her job. Truly the most humble person ever. She deserves infinity stars ⭐️”
“Great local shoe store is a GR staple. Nike selection is fantastic and service is impeccable. Many sale styles of top lines (Dunks, Jordan's, AF1) in sale area. Recent SNKR drops in stock with multiple styles. This is a must stop for sneaker-heads. Only issue parking can be difficult to find on weekends and at busy times.”
10AM - 9PM
2090 E Beltline Ave NE, Grand Rapids
Shoe Stores
“I love skechers shoes and they have a wide variety of shoes. But they didn't have the higher sizes at that time. It's too bad they don't have the option of ordering the style and size needed.”
“Fantastic experience! My husband was able to get work boots, personalized foot analysis for fitted insoles. He needs bigger sizes and they had it all in stock with options. The customer service is amazing! I think her name is Polly. She took her time with us even though it was close to closing time. We will definitely be a returning!”
11AM - 7PM
2062 E Beltline Ave NE, Grand Rapids
Shoe Stores
“Super cute clothes! They also have a wide variety of jewelry, gifts and other accessories. This would be a great place to shop locally for a gift too! Overall, this lovely shop is amazing and it's my new favorite! I got a couple bracelets for friends and they loved them, I love mine too, and my dress and blouses!”
“My wife and I were heading to a wedding when I realized I HAD NO SHOES TO MATCH MY SUIT. I would have showed up looking like a fool. On the way to the wedding we found this store on google. Walked in and was immediately greeted. That right there is a good sign. One of the employees named Doug helped us out. This man was honest, kind, and extremely helpful. He knew immediately which shoe would complete my outfit. He even got me a pair of socks to go with them. Doug provided great service and helped put my shoe on and take it off every time. It was a great experience and I was happy I stopped by.”
10AM - 8PM
350 84th St SW, Grand Rapids
Shoe Stores
“I rolled in this store on a Tuesday morning fairly disheveled and in my "lazy day" sweat pants. I was still greeted by the employee and manager. The manager also took the time to help me find several pairs of shoes. He was polite, friendly and knew exactly the shoe I wanted. I left with 2 pair...the one I expected to get and a pair I just couldn't resist.”
“We discovered that if you own a NorthFace product that deteriorated you can return it for an exchange. Last week we took a jacket back but discovered that in order to return it, we had to go onto our computer and fill out all the paperwork. Because we are not 100% computer savvy, we asked the clerk, Nicholas, if he would do it for us — and he did! That is what we call excellent customer service. Thank you, Nicholas.!”
“I had been a regular customer of WHBM for many years. I moved to Northern Michigan and retired, so no longer needed dressy/professional clothing. My mom passed away last week in GR and I needed a dress for her funeral. I first went to Macy’s and found that there were limited dressing rooms available and very long lines. I didn’t have time to wait. It dawned on me that WHBM is now in Woodland Mall. I walked into the store and Susan, the store manager, remembered me. She totally “styled” me. I cannot tell you how much that experience meant to me. Department stores cannot provide personal, knowledgeable attention from someone who knows their collection and what will work for you as an individual. I am firmly back in the WHBM fold whenever I am in GR. The clothing is beautiful and if you need a special piece, this is the place to go. Again, thank you Susan! You made my day!”
“Always a great place to stop by to see if I can find a deal on good quality clothes and shoes for the family! I don’t usually leave empty-handed. I prefer it over Marshall’s /TJ Maxx for sure.”
“My new go-to clothing store, as they are one of the few designers that fit me perfectly and comfortably. This location is amazing, as it’s always organized, clean, stocked and staffed with great people. I check in every few weeks to see the latest styles and sales, as the app is a great companion.”
“Jeremiah was incredibly helpful! I am recovering from a foot surgery and he knew the perfect shoe to recommend for me. He helped me try on multiple pairs and was just awesome about it!”
“Was walking out of the mall and the leather shoes caught my husband's eye, stopped in and it was nice. My husband bought some? really nice shoe and decent price.”
“Love Anthropologie for the kitchen and home items. Sometimes I find something to wear. Always stop at the discount cave. Staff could be a bit more outgoing and friendly. Checkout packaging is awesome.”
“Visited on a Thursday evening. The parking lot is tricky to navigate because cars are flowing in toward Culvers. The store was a little busy with other families, including one with many kids running around. We bought three pairs of shoes, including a kids sandal (pictured below) with a $10 yellow sticker. When I got home, I realized they charged me $18 so I brought in my receipt and shoe box on Friday and they put $8+ back on my card.
Overall, decent experience and will return when my kiddos feet grow to size 11.”
11AM - 8PM
3195 28th St SE, Grand Rapids
Shoe Stores
“Had a great experience here over the weekend. Found a bunch of lovely blouses I can wear to work and the staff was friendly and non-overbearing. They had some great suggestions to help me save money at checkout and were sure to point out the good deals. Will come back here again.”
“Wondeful place to shop. Everyone was working when I went in today and helping eachother. They helped my kid get another pair of shoes. Whoever is in charge is doing a wonderful job in my opinion. I think her name was Terry or it startedwith a T. We were in and out fast!! My 4 kids and I will be back!”
“Went in a few days ago for dress shoes. Found what I needed very easily, and also had two very pleasant interactions with employees. I have spoken with the gentleman before, has a few cool piercings, and he is always upbeat and nice to talk to!”
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“Years ago I literally brought him a thread from a formal gown and he custom dyed matching shoes in the most unique tangerine orange red color. Couldn’t recommend more.”