Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
2720 28th St SE, Grand Rapids MI 49512 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers a low-touch rental process with many locations. Reviews note that staff can be friendly and efficient, with outstanding customer service. However, experiences with vehicle condition are inconsistent. Several customers report receiving vehicles that were not clean, needing a thorough car wash, or being in rough shape, dirty, having trash left inside, or smelling like smoke. Some operational issues are described, including cars being delivered late, pricing or policy confusion at pickup, and unexpected calls about swapping vehicles. While some rentals are great overall, these inconsistencies in vehicle cleanliness and administrative processes are noted by customers.
Most Recent Reviews
August 2026
It was quick and easy. Do a pre check in and it seems quicker.
August 2026
I will not rent a car from anywhere else! Showed up last minute after a different company screwed me over. Eden took care of us better than most of my family would! I will be recommending this to all of my friends and customers. Thank you eden for saving my vacation and taking care of my girlfriend and I!
August 2026
Eden Short took great care of us on our trip to Detroit! She was quick, pleasant, and would recommend anytime! Thanks guys!
More Comments(310)
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