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7AM - 12:30AM
5630 Gateway Dr SE, Grand Rapids
Car Rental
“This is my 2nd visit for GRP national car rental.
Bryce was incredibly talented from rental pick up to drop off,
My journey was smooth.
He made sure I have the vehicle that I reserved,
When I mentioned I came for a executive meeting and wanted to drive something premium,
Bryce made that request come true.
100/100 customers service.”
“So far so good. Parts that were used 3 months earlier were replaced and thought to be defective. No charges and it appears the problem is resolved. Very grateful.”
7AM - 12:30AM
5500 44th St SE, Grand Rapids
Car Rental
“It took me longer to pick my vehicle than it did to leave with it. 5-6 minutes total. This is unusually fast compared to my other experiences where it takes 30 to 40 min with a reservation days ahead. The ladies at the kiosk and booth were excellent.”
7AM - 12:30AM
5500 44th St SE, Grand Rapids
Car Rental
“very good customer service. My flight from GRR to SDF was delayed on 2/16 and I was going to miss my connections and my rental pick up from SDF. Customer service was very helpful in canceling my existing reservation at SDF and I was able to book a replacement vehicle from GRR that allowed me to continue with my business trip to Louisville Kentucky. Staff at the GRR rental campus were professional, courteous and extremely helpful, both during pick up and return.”
“It has been our experience that the Enterprise office in Grand Rapids, Michigan, is consistently staffed by friendly, kind, and helpful people who care about their customers. This friendly caring attitude has brought us back to this office in repeat rentals.”
“As someone who rents over 100 cargo vans a year. This is without a doubt the best enterprise truck rental I’ve ever been to. Nathan, Christian, and their team go above and beyond for my business needs. Their inventory is the best I’ve seen in the country. their customer service is incredible and Im always relieved when I get to rent from this location. I couldn’t recommend them enough.”
“Thank you to the wonderful folks at this location — especially Eden, Austin, and Sam — for treating me like family and providing stellar service from start to finish!”
“Great experience, The team worked well together and coordinated a well in a very busy environment. Very Nice work, and thank for the very courteous service plus the drop off and pickup was pretty great.”
“Everyone was very friendly start to finish. I appreciate the flexibility with dropping the car back off as this was a rental while my car was in the shop so my drop off date was uncertain for a long time and I had to keep extending it. Car was clean and ran well”
“I know your in Vegas but do you really need slot machines in the rental car building. You already got them at the airport gate, baggage claim and you are most likely going to be around vending machines a lot more in your drives. That is really the only observation. Otherwise it’s just a normal rental car place”
“Consistently great customer service. I really appreciate Dominique, Stella and the staff for helping me find ways to get on the road for work and their great communication and flexibility in regard to any delays that may occur.”
“Stella was absolutely amazing. I haven't had customer service so good in a long time. The 1800 number messed up my reservation twice, and Stella found a way to get me what I needed. I really couldn't be happier with the result. The company would be wise to keep her around, with a raise”
“I'm 77 years young, I have been in numerous instances programs, and I find that this one is the BEST one so far.. keep up the great work Sarah ( my Mexican connection) LOL..LOL”
“So impressed with this location, seamless pickup! Stella was incredibly helpful and kind despite being extremely busy with customers and phone calls with zero support. Thanks to her positivity, this was an amazing rental experience”
“Tina is phenomenal, she cares about her customers in ways larger, non-family owned businesses do not, and is so kind. She made sure my mom was able to get a rental last minute after enterprise wasted our very limited time. 10/10 would recommend, and will definitely be seeing her if I ever need a rental myself.”
“Krissy saved our trip! She was so so helpful and went out of her way to ensure the safety of our rental. She did absolutely everything she could to make our experience as smooth as possible. We truly cannot thank her enough!!”
“Joanna at Avis/Budget was amazing. There were two ladies there that were really kind and helpful. They were very friendly and helped me with my rental car! Thank you so much!”
8AM - 11:30PM
5500 44th St SE, Grand Rapids
Car Rental
“Quick pickup of the car, nice choice and selection of cars, easy drop off. They charged me for a couple gallons that I don't think they should have, but I'm fine with it. It was overall a really good experience”
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“This was a very positive experience at LaFontaine Lincoln! The service technician was very easy to understand and very patient with my questions. I'm very pleased with my experience.”