Firestone Complete Auto Care in Grand Rapids is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The service is described as speedy, courteous, respectful, and A-1. The staff is noted as super friendly, efficient, genuinely good people, knowledgeable, helpful, pleasant, fair, and honest. They keep customers updated and often complete work sooner than expected. The waiting area is very comfortable. Customers recommend them for not only tires but full service, relying on the expert team for everything from oil changes to engine repairs to get them back on the road.
I went in for new wipers the guys took me in on the spot. I was in and out in 15 minutes. I love coming to this location the customer service is always great. The guys are always nice and very knowledgeable. Appreciate you all. Thank you
March 2025
I wish they have better communication on time frame upfront so customer can plan accordingly.
March 2025
Speedy, courteous and very respectful service. Would recommend to anyone looking for not only tires but a full service. Definition of A-1 Service
