Fox Honda provides service and parts in Grand Rapids. Reviews note the service is often described as great, seamless, professional, efficient, and personable, with easy scheduling and text updates. Customers report their cars look and run great after service. Some feel dealership service is more special than other chains and appreciate the certified technicians, genuine Honda parts, and online scheduling. However, some customers express dissatisfaction. Criticisms include a new fee for credit card payments, increased prices for services like oil changes, and a preference for in-person communication over text messages while at the dealership. One reviewer mentioned not being shown a part that needed replacement, which led to choosing a competitor for future service.
My first time bringing my car into Fox Honda. My air conditioning was performing poorly on the hottest day of the year! The service department got in me asap. Work was done in a timely manner and air is working great! A very professional service department and very convenient location for me. Thanks so much!
August 2025
The service was great. Unfortunately I won’t be coming back because they are now charging 3% to use a credit card to pay for the service on any cars. Talk about going backwards.
July 2025
Wish they still had the $15.99 oil changes but they get you in and out fast while doing a good job
