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January 2024 by Sandy Smith
I took my vacuum in for repair and they told me it needed a new fan housing and the part was not available. However thy would give me $100 towards a $599 vacuum of theirs. I called the vacuum company and they said to send a picture showing the damaged part and they would send a replacement part. My husband ended up taking the vacuum apart and found a paper clip stuck in it. Removed that and it was fine. Any repair person should have been able to repair this.
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November 2023 by Patrick Schmidt
They are very good people, give them time snd they will take care of you!
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October 2023 by Sandy B.
Brought my sewing machine in for cleaning 2 weeks ago. I had my sewing machine plus a Meijer bag, a little less than a third full, of my own accessories that did not come with the sewing machine, attached to the handle, which was under the thin, plastic cover. My accessory bag wasn't with my machine when I picked it up today. I didn't think about my accessory bag when I dropped it off. So someone either misplaced the bag (which should have still been with my machine), or someone stole it. So I acknowledge it was my fault for not paying too much attention to that I left those accessories with my machine. But let me just say, I will NEVER go back there again, because as far as I'm concerned, their employees are not trustworthy. Seriously question here...are there any humans left on this planet not completely despicable anymore? $150.00 for a cleaning. I am VERY disappointed!
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July 2023 by Ellen C.
I have been going to Gall for about 25 years.After plowing through big box store brands I decided to do it right.I haven't looked back since.We have stuck to the Riccar brand & own two.They are amazing.Zach has been my salesman/service person for years.I trust him & his recommendations completely.Both the products & the the service are consistently top notch.
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July 2023 by Billy The Kid
Traveled one hour to this store because it is an Elna sales center. They 'serviced' my Elna Super 62C for almost $100. Got home to find that they didn't even replace a burned out bulb. A bulb costs all of $5.00. Absolutely no confidence that anything else was done correctly. They did not even bother to return my call after I left a voice-mail to complain. Never going back here!
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May 2023 by Sally Foreman
Great place to buy and get your Sewing machines repaired.
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March 2023 by Shamika
My experience with the class was terrible biting my tongue listening to the old condescending lady talk down and at me. Just post a sign on the door next time.
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February 2023 by Mark B
Very impressed after my 1st visit. Having looked online for a particular machine accessory and becoming more confused as time passed I called Gall and they had what I needed. I brought the machine in and the gentleman was very knowledgeable and informative. I left feeling confident in the purchase and in knowing this is our "go to" in the future.
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January 2023 by Mark Badgerow
Very impressed after my 1st visit. Having looked online for a particular machine accessory and becoming more confused as time passed I called Gall and they had what I needed. I brought the machine in and the gentleman was very knowledgeable and informative. I left feeling confident in the purchase and in knowing this is our "go to" in the future.
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November 2022 by Stephen Garcia
I appreciate their coupons for free cleaning & oiling. They always do a fantastic job and you can't beat THAT price. Thank you Gall Plainfield.
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September 2022 by Jerry Battaglia
Model # R25S Purchased last October and this machine does a great job. Disappointed that crevice tool doesn't fit the wand properly. Sales man said that I would have to upgrade machines for a better fit. I didn't think this was right and he said we could agree to disagree. I didn't think this addressed the problem but I suppose these are the new norms. Time for a dealer switch.Thank you for responding with concern. The person I spoke with was a young man. This exchange was on 09-06-2022. It was approximately 4:30 in the afternoon. The name and location: Gall Sewing & Vac Centers4.5127 Google reviewsSewing shop in Grand Rapids, MichiganService options: In-store shopping · Curbside pickupAddress: 3150 Plainfield Ave NE Suite C, Grand Rapids, MI 49525
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July 2022 by CHARLES RAYMOND EISEN
WENT THEE TO GET MY VAC,SWITCH REPAIRED,THE VAC WORK OK HAD IT CLEAND TO,BUT GOT HOME A SEEN THE ROTER DIN'TWORK YET, ASONLE CLEAND IT, SO NOW WHAR?
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June 2022 by Ray Pilkington
Staff is very knowledgeable on their machines
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March 2022 by Stacy C.
I drive an hour plus to use their repair services and find the bags and belts for all my vacuums. Great people and large selection of products and accessories.
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March 2022 by Nikki Nass
I have had so many good experiences at Gall sewing. From purchasing my embroidery machine, to repairs, classes etc…always helpful and pleasant!
