Gall Sewing & Vac Centers is a family business operating by appointment only. It is located in the former MC Sports complex. Customers describe an incredible experience with kind, knowledgeable, and attentive staff who are helpful but not pestering. The business provides top-notch customer service, with examples like assisting after hours and authorizing unasked-for price reductions to minimize wait time. They sell and service sewing machines and vacuum cleaners, offering brands like Riccar which are called amazing. They help put together packages for customers, arrange trade-ins, and provide free ongoing help or lessons by appointment so customers do not have to transport heavy machines. Both the products and the service are consistently praised as top notch. Many customers report they will be back, highly recommend the business, and consider it their trusted "go to" place for all related needs.
They’re the best / only dealer of quality vacuums on the north side of Grand Rapids I’m aware of. I’ve bought a Miele upright and Sebo canister here. Both have been great machines.
July 2025
So helpful in answering all my questions and making sure I stayed within budget. I love my new machine!
June 2025
My wife stopped here to look for some quilting supplies. They are part of an event called a shop-hop for quilters to stop in, get a stamp in their books, possibly win some prizes, and they get a discount on purchases. The staff was friendly and efficient, the store was clean.
