Jonathan Stevens Mattress Co. is a factory-direct mattress business based in Grand Rapids, MI, known for making high-quality mattresses and foundations in their own factory. The company has eight showrooms across West Michigan, where customers can test a wide variety of mattresses with knowledgeable staff. Customers often praise the friendly, patient, and non-pushy service provided by staff members, especially Adam and Autum, who are recognized for their helpfulness and expertise. The company emphasizes quality, comfort, and local sourcing, offering competitive prices that are often lower than other options. With their own trucks, they build and deliver mattresses tailored to each customer’s needs, supporting local causes and community. Overall, Jonathan Stevens Mattress Co. provides a great, personalized buying experience with a focus on quality and customer satisfaction.
Our first experience at Jonathan Steven’s Mattress Company was excellent. The customer service from Richard was warm, knowledgeable, and genuinely helpful. We left with exactly what we were looking for and felt confident in our purchase. Highly recommend.
June 2026
Autumn was very helpful in helping us choose a mattress and pillows
June 2026
Richard at the Northland location helped us find our new mattress! He is friendly, knowledgeable, and found us the mattress to fit our needs. He was able to answer all my questions and set us up for their delivery (included!). Great experience!
