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“Our first experience at Jonathan Steven’s Mattress Company was excellent. The customer service from Richard was warm, knowledgeable, and genuinely helpful. We left with exactly what we were looking for and felt confident in our purchase. Highly recommend.”
“Buying mattresses can be as hard as buying a new car but the experience we had today was fast and easy! The sales associate, Sherri, was great to work with. Absolutely no pressure from her just answering our questions with ease! Can’t wait to sleep in our new beds soon!”
“Brian has provided the BEST customer service we’ve ever experienced since we moved to US. Willing to help, patient with our requirements, personalized recommendations and helped us to find the best options for our house. His extra care went beyond of the sales area and supported us with tips and general recommendations for someone that is new in Grand Rapids area. Exceptional! This is the type of service that shows it is possible to be the best on what you do at the same time you are a delightful human being. Thank you, Brian!”
“I have shopped at Northwestern many times over the years. Their service and products are the best. There is not another furniture store in Grand Rapids that even comes close. Amy helped us on are last visit. She is very professional with outstanding design skills. We were there maybe an hour and purchased two couches, two recliners, an ottoman, a rug and two lamps. Amy guided us through the process. We couldn't be happier with our new furniture. I have to add that the cost came in under my expectations! we will no doubt be back!!”
“We had a great salesperson, Will, super awesome guy, knew his stuff. Left us breathing room to sit around, not biased at all because i was a little stickershocked but the prices. Haven't bought a couch in 7 years but was persuaded by the quality warranty and style”
“Jay was excellent in assisting me with my purchase. I never felt pressured to buy, he just listened to my needs and I'm very happy with my mattress. I highly recommend this location. ??”
“We are the proud owners of a gorgeous, walnut, drop leaf table custom made by Daniel at Redwell Design. Daniel was extremely responsive to our specs, the table was delivered promptly and in perfect condition, and the quality and craftsmanship are beyond our expectations. We have received repeated compliments on the table as it is a focal point when you enter our living/dining area. What’s more is that the table is so perfectly functional. We are able to drop the leaves for it to function as a console table behind our sofa, and open it to function as a beautiful dining table when we have guests. The walnut top is stunning! Finally, we improperly lowered one of the drop leaves without fully inserting the support brackets and bent it. Daniel was immediately responsive and helped us replace the bracket, which was easy to install and our beautiful table is as good as new. We LOVE this beautiful work of art and we would recommend Daniel to anyone seeking quality, custom wood furniture.”
“Richard- Was the best ever!!!! He helped tremendously with finding me the right most comfortable mattress! 1000/10!!!! Definitely recommend!! I went with the traverse city mattress and I LOVE IT!”
“Stoffer Home is a breath of fresh air amidst the busyness of life. Come here to experience European-style chocolate in the Bradbury Cafe or an oat milk iced latte and the scents and smells of a classic home decor.”
“Karen is an absolute dream to work with. Knowledgable, kind, helpful. We did not end up buying our couch here but it wasn't because of Karen's lack of trying. She is an excellent person to hook up with. DQ has beautiful pieces we just weren't able to find the right pieces here this time.”
“Came in to shop for my daughter’s birthday- the store was clean and organized and the workers were so kind to her! Damon was especially lovely and offered to purchase her the candy she was wanting. Above and beyond of him! I texted my mom to tell her about our interaction and how it made our day and she recognized him from shopping there before also and has also had positive experiences! Thank you!”
“Everything was great 👍 I found a New 🛌 Bed! My salesperson was very Helpful! This place has Everything you need for your home! Great prices too 👍”
“Very nice furniture store with a good selection of quality furniture. They carry a line of sofas with a lot of options so you can get a custom couch just the way you want. Prices are fair considering the quality. Staff is very friendly, knowledgeable and helpful. Yes we bought a great couch here after we shopped most the other furniture stores in the region.”
“We have a very old Maytag dishwasher that stopped working. Decker & Son's informed us the part was NLA. They were able to locate the part at a competitor with part number for us to order. Thank you very much!”
“Nolan was extremely friendly, and very helpful in assisting us with completing our purchase. Everything was thoroughly explained. We were very satisfied with Nolan, and we will surely return to Bob’s for further furniture purchases. Thanks, Nolan!”
“First time here. Came in with daughter and granddaughter. I've been wanting to stop here and check things out. The store is amazing! Very friendly owner. There was so much to discover and the store was bright and clean. Even my 3 year old grand was mesmerized at all there was to see. I found the handbag I wanted. Very reasonable prices and many sales going on. Highly recommend stopping by. You won't be disappointed.”
“Our fireplace is AWESOME!!! Thanks so much for your suggestions and professionalism. The craftsmanship of your crew is incredible. You guys will be our go to company for future projects. And thanks for getting the project done so quickly. ❤️”
“Thoroughly rewarding experience! Staff was friendly, helpful and not hovering. Answered our questions expertly.
We love the quality choices and especially the level of modern feel in design they carry, at a reasonable price point.
Do yourself a favor and check out their offerings if you’re tired of the same old staid looks that the area stores seem to cover endlessly.
Plus, we’re well into our 70’s so don’t think this is coming from some youngin’s that don’t know a thing or two about furniture.
Our purchases are beautiful and the order and delivery process was exceptional!”
“The Home Studio is great!!! Everyone there is friendly and very knowledgeable in furnishings. They work with amazing designer brands, and have a great selection on the the floor! Highly recommend.”
8AM - 10PM
1236 Ball Ave NE, Grand Rapids
Furniture Stores
“Was a little weary of higher priced used furniture when I needed a new couch, but I ended up buying one from here and have had it about a month now and am extremely happy with it. Richard was fantastic to work with. I’ll recommend to my friends for sure going forward.”
“I found this beautiful jewelry armoire on their facebook posting. Becky responded quickly to my inquiry and the purchase was completed. Her store is full of unique furniture and decor. I highly recommend shopping here.”
“Overnight parking available
Washroom facility available
If you are coming to deliver at 5695 eagle dr
They have dock to receive from 3420 kraft ave as shown in pic”
“We've been working with Cumberland for over 12 years. All of the products look and sit just as good as the photos indicate. Their lead times are also some of the fastest in the contract furniture industry which is another bonus.”
“I work for now delivery good people there take care of you right now keep up the good work guys God bless America and God bless our military personnel ðŸ˜ðŸ‘🇺🇸”
“My name is Lisa and I am a disabled veteran. I called the store on 8/3/26 looking for a lift chair. David was very nice and helped me through the leasing process on the phone. I had to call back and Joseph was also very nice and attentive. They delivered my chair within hours. The delivery drivers; Tony and D were also very helpful and kind. Even hauled my old chair to the dumpster here where I live.
This is my 2nd leasing experience with Aaron’s and I will never go anywhere else. Thanks so much to a great team!!”
“Shawn has been great to work with. Recently, we have worked together on consignment items. His communication is wonderful. I really appreciate it! The store is beautiful, clean, and relaxing which makes it a nice experience to browse and shop. The items he features in the store are quality pieces from respectable and high end home, accessory and furniture lines. Glad to have Shawn and Windsor Cottage in town as a resource for both my consignment and procurement needs!”
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“If anyone is in need of a bed couch or even a chair. This is the place to go. Ther are great people and will give you the best deal. Trust me go see them it will be worth your time and money. Thanks guys we will be back to see you.”