Jonathan Stevens Mattress Co. is a West Michigan company that is a factory direct mattress retailer. They make all of their own mattresses and foundations right in Grand Rapids, MI. They have 8 retail showrooms where customers can get fit for a mattress. The company then builds the mattress and delivers it in their own trucks. They use high-quality components to ensure a high-quality mattress that provides optimal sleep. Customers appreciate the informative and no pressure sales support. They found the mattresses to be comfortable and made locally, without long backorders. Sales support is described as knowledgeable and helpful, answering questions patiently and offering suggestions. Customers are happy with their visits and the ability to test beds and ask questions without feeling pressured.
Head of sales for the West Leonard store Natalie is awesome. Low pressure, knowledgeable, and warm, she's a pleasant person to do business with.
March 2024
I was shopping for a mattress for 3 months and felt the most comfortable getting one made locally. It was also nice to hear they make the mattress for YOU and it's not a 7 week backorder. Natalie was a great saleswoman and never made me feel pressured. She was very kind and warm.
March 2024
Thanks for the informative and no pressure sales support while we picked out our new mattress. It's a big investment and we appreciate the knowledge that was provided about the differences in the various options available.
